October 16th 2024
AI is poised to revolutionize the patient’s and the clinician’s journey, from initial symptom assessment to long-term care management.
October 7th 2024
Your weekly dose of wisdom from the Physicians Practice experts.
September 30th 2024
September 27th 2024
This is not a time to be defensive or be oft-putting. Show the patient that you respect their right to make decisions about their care. Avoid being defensive or dismissive.
September 10th 2024
A look at how communication can repair the divide between physician and patient.
Why You Should Have a Dress-Code Policy in Your Medical Practice
Do you have a specific dress-code policy implemented in your practice? If not, here's how to get started.
Why Aren't More Doctors Using Telehealth?
Telecommunication technology holds great promise in improving both patient outcomes and access to care. So what's the problem?
The Chronically Late Physician
Staying on time is a challenge for this physician. But she concedes there are methods to improve her time management.
Boosting Practice Growth, Patient Rapport
Adding advanced practitioners to your practice can grow your patient base and still allow for good patient relationships.
How to Start Using Social Media at Your Medical Practice
Want to get more involved in social media at your medical practice but not sure where or how to start? Here's some guidance.
Data Breach Reporting Requirements for Medical Practices
The Anthem data breach illustrates the need for physicians to outline protocols in their practice to comply with new HIPAA reporting requirements.
How to Apologize for a Medical Error
Apologizing to a patient when an error occurs is critical to reducing malpractice risks, but it's very difficult to do the right way. Here are some tips.
Four Interactions that Lead to Malpractice Lawsuits
Four key physician-patient communication problems increase the likelihood of a lawsuit. Here's what they are, and how to avoid them.
Four Ways to Reduce Your Malpractice Risks
Providing excellent clinical care can reduce the likelihood of a lawsuit, but the clinical side is not the only area to focus on.
Six Keys to Effective Physician-Patient Interactions
Taking time to build quality interactions with your patients can actually save you time, and help you become a more effective physician.
Group Visits: Are They Right for Your Medical Practice?
Group visits are an opportunity for busy practices to solve patient-demand problems, and to make sure patients get the care they need.
How to React to Angry Patients
Handling a confrontation with an angry patient is critical to malpractice risk management. Here are five tips handle difficult encounters appropriately.
Preparation, Patient Engagement Key to Meaningful Use
Getting your medical practice staff - and your patients - involved in the meaningful use process is important to successful attestation.
The Emotional Struggle After a Patient's Overdose Death
One of our patients recently died of a heroin overdose. Could we have seen this coming? What can we do now to help his family?
How I Respond to Vaccine-Reluctant Parents
The “vaccine discussion” is always challenging. Here's how I respond to the common vaccine-related concerns that I hear from my patients' parents.
When Physicians' and Patients' Perspectives Differ
One of the most crucial aspects of patient relationships is understanding how our thinking as physicians compares to how patients tend to think about medical problems.
When Time Constraints Harm Your Patient Relationships
Wondering how to deal with sticky staff and patient situations? Ask The Civility CEO. She'll answer all your questions about conflict in your practice.
Does One Size Fit All in Concierge Programs?
The recent changes in healthcare are starting to create more uniformity in healthcare models; but do we still need options for MDs and patients?
Social Media Do's and Don'ts for Medical Practices
Don't avoid social media just because of HIPAA fears. Social networking, done right, can bring multiple benefits to your practice.
Using Social Media to Promote Your Medical Practice
Social media is all about brevity, visual impact, and reaching your target audience. Don't be afraid to be creative.
My Direct-Pay Primary-Care Practice: 2 Years Out
After converting to a direct-pay practice two years ago, this physician has learned a thing or two and is glad he made the change.
The 8 Rules of Social Media for Medical Practices
Don't avoid using social media in your medical practice just because of HIPAA fears. Here are eight tips to get it right.
Facebook Use in a Large Group Medical Practice
Creating an online community through social media is great for patient engagement. It also helps your patients learn more about your practice.
Five Keys to Help Physicians Connect via Social Media
In the digital world, it's not about you, it's about your patients. They're looking for help answering their health questions.
Three Ways Physicians Can Reduce Drug Misuse
New data from Quest Diagnostics suggests while the rate of misuse of prescription drugs is high, there are strategies for physicians to use with patients.
What Is Your Medical Practice's True Financial Responsibility?
If your medical practice wants to get paid for services, make sure that you understand your true responsibility to the patient, and for working with the insurance company.
Why More Patients May Seek Out Insurance-Free Practices
Just a few months after opening his membership medical practice, internist Michael Freedman is predicting large growth. Here's why.
When My Resident Struggled with 10-Minute Patient Visits
We are robbing our patients of the resource of our time and I truly believe their health is suffering for it.
Social Media Predictions for Your Medical Practice
Social media continues to evolve, but the question you should ask is "How do I connect in a meaningful way with patients."
Meeting Patient Expectations Now Determines True Success
Your practice can do a great job managing illness, but without empathy and courtesy, the patient will feel the service and quality of care was poor.