October 16th 2024
AI is poised to revolutionize the patient’s and the clinician’s journey, from initial symptom assessment to long-term care management.
October 7th 2024
Your weekly dose of wisdom from the Physicians Practice experts.
September 30th 2024
September 27th 2024
This is not a time to be defensive or be oft-putting. Show the patient that you respect their right to make decisions about their care. Avoid being defensive or dismissive.
September 10th 2024
A look at how communication can repair the divide between physician and patient.
Practices Should Prepare for Payer Consolidation
There are multiple health insurance plan mergers looming right now, here's how they may affect your practice.
Strategies to Market Your Practice for Success
Stage your practice for success by taking the steps to identify and market it to your ideal patient.
Treating LGBT Patients at Your Medical Practice
Whether physicians personally agree or support LGBT rights should be a non-issue when it comes to providing the best possible care for all patients.
Six Concierge Care Fears
When it comes to considering concierge medicine, many physicians want more information before making the change in their own practices.
Certified Physician Assistants: 10 Myths vs. Facts
Many physicians still don't fully understand how PAs work in today's evolving healthcare landscape. Here's some facts to clear up the confusion.
The Cost of Insurance Payment Policies on Public Health
A change in coding for behavioral screenings illustrates how payer payment policies negate any big-data promises of ICD-10.
Beef Up Your Practice's Revenue Cycle Management
Sometimes, you have to add a little muscle to the way your staff approaches patient payments and other collections for your medical practice.
Are You Avoiding Social Media? Maybe You Shouldn't.
If, as a physician, you want to have an impact on your online persona, embracing social media is a great first step. But be careful how much you share.
Physicians Share What Inspired their Career Choice
We asked physicians to share who or what inspired them to pursue medicine. Here's what they said.
What to Wear at Your Medical Practice
Wondering what's appropriate to wear at your medical practice? Always feel guilty when you go on vacation? Let the Civility CEO help.
Four Common HIPAA Misconceptions
Experts say there are common compliance misconceptions that are costing practices unnecessary time and resources.
Four Ways to Increase Patient Portal Engagement
Having a patient portal and using it efficiently are two different things. Here's how to get your patients on-board in four simple steps.
When the Physician Becomes the Patient
A series of symptoms has left me, a physician, experiencing a series of frustrations as a patient.
Nine Ways to Gather Great Patient Feedback
Patient feedback can help improve the quality of care physicians provide, and it can make physicians aware of changes they can make to improve their practices.
Practices Dealing with New Payer-Created Problems
Many practices are running on razor-sharp margins. That puts them at a distinct disadvantage when it comes to dealing with payer-generated work.
Physical Therapist Referrals: 4 Metrics to Consider
How can you tell if the therapist to whom you refer patients is the right fit? Here are four metrics to consider.
Physicians: Safeguard Your Online Reputation in 5 Steps
You cannot stop a patient from defaming you online, but taking these steps can help lessen the reputational damage of a single negative review.
Improve Patient Access to Your Medical Practice
You don't need practice advice, software, or seminars to make patients happy and loyal. You just need to be there when they need you. Here's how.
Six Ways to Improve Patient Satisfaction Scores
Patient satisfaction is doubly important now that it is a payment metric. Make sure you are doing everything possible to get the top scores you deserve.
Physician Assistants Ideal for Patient Nutrition Education
Experienced physician assistants can help physicians counsel their patients on better nutrition.
Make the Patient Portal Your Medical Practice Hub
Patient portals are not just a tool for your practice, they can also be the high-tech nucleus of daily operations and patient engagement.
Video Medicine and Concierge Care
Is there a role for video medicine in the personalized health world of concierge care?
Physicians Should Strive for Transparent Communications
In order to preserve patient trust, when delays snarl the day's schedule always make sure to acknowledge the problem.
Transitioning to a Direct Primary-Care Medical Practice
Why one physician opened a direct-pay primary-care practice and how he did it.
What to Charge at a Direct Primary-Care Practice
The Doc Shoppe, a direct primary-care practice in Corbin, Ky., offers three membership levels for individuals, families, and small businesses.
How Direct Primary-Care Differs from Concierge Medicine
Trying to decide between direct primary-care practice and concierge medicine? Here are some of the key differences between the two models.
Dress Codes: Yea or Nay in Medical Practices?
Our office has a dress code, but we like to have fun as a pediatric practice. So when it comes to formal rules, are you strict or do you allow silly?
Waiving Patient Payments a Kind, but Problematic, Gesture
You may want to help patients experiencing financial difficulties and you can, but be sure to do it the right way to avoid a payer audit and penalty.
Reach, Engage, and Care for Remote Patients: 4 Tips
Four ways mobile devices and other tools can improve patient care.
Responding to Negative Online Patient Reviews: 7 Tips
Before you fire off a response to a negative patient review, here are seven things to consider. You don’t want to post something potentially worse online.