April 9th 2025
With the right strategy and tone, you can transform a critical review into an opportunity to strengthen patient relationship.
April 2nd 2025
Discover 11 proven strategies to boost patient satisfaction, enhance the patient experience and improve retention at your medical practice.
January 14th 2025
Providing great customer service at your medical practice boosts revenue and patient satisfaction.
January 2nd 2025
Got a patient who's abusing your staff, ignoring your advice, failing to pay his bill? When you realize it just isn't going to work, it's usually best to let the patient go. Here's how to do it correctly.
December 5th 2024
Gratitude, if it is genuine, can organically lead to greater reimbursement.