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How to React to Angry Patients
Handling a confrontation with an angry patient is critical to malpractice risk management. Here are five tips handle difficult encounters appropriately.
At some point in their careers, most medical staff members, physicians, and practice managers will face an angry patient.
It's critical to handle these situations the right way. If not, the situation could escalate into a full-blown conflict, and/or it could increase the likelihood that the patient will file a malpractice lawsuit.
To help ensure you are handling difficult patient encounters the right way at your practice, we asked Robin Diamond, senior vice president and chief patient safety officer for physician insurer The Doctors Company, to weigh in.
Here, she shares five tips for dealing with difficult patient encounters.
Asset Protection and Financial Planning
December 6th 2021Asset protection attorney and regular Physicians Practice contributor Ike Devji and Anthony Williams, an investment advisor representative and the founder and president of Mosaic Financial Associates, discuss the impact of COVID-19 on high-earner assets and financial planning, impending tax changes, common asset protection and wealth preservation mistakes high earners make, and more.
How to reduce surprise billing in your practice
November 15th 2021Physicians Practice® spoke with Kristina Hutson, a product line developer at Availity, about surprise billing events in independent healthcare practices and what owners and administrators can do to reduce the likelihood of their occurrence.
