Management & Administration

Providing great customer service at your medical practice boosts revenue and patient satisfaction. Here are 10 tips.

Results from our 2021 survey.

The managerial role, which historically emphasized operational knowledge and experience is now demanding the familiarity of clinical operations as well.

Are your physicians and staff members juggling too many responsibilities? Your practice administrator may be able to help.

By building external and group self-awareness, a physician leader can better adapt to the quickly changing healthcare landscape

A poor capacity management system can lead to unrealized revenue, loss of patients, and increased physician burnout.

Results from our 2020 survey.

Hear from your peers about what is most important in managing a successful independent practice

More Compliance Officers (CO) are engaging in Virtual Compliance Assistance (VCA) as an affordable option to quickly adapt to the industry’s shifting regulatory environment.

How to alter your approach when dealing with different personality types

In this tight labor market, stop searching for the perfect candidate. Train them instead.

Take advantage of new technology and technology consumption habits to improve patient engagement while boosting your bottom line.

Physician practices are facing new obstacles as they try to balance patient care with business priorities. Here are five healthcare trends impacting physician practices today.

Mothers have a right to breastfeed in public - and in your practice, so find a way to make mothers, other patients and staff comfortable.

MIPS reporting is more complex now, but the more you invest in quality improvement, the stronger your outcomes will be.

Stop relying on Excel spreadsheets and calendar alerts. Improve your credentialing efficiency, accuracy and speed with technology.

The youngest generation in the workforce wants meaning and stability. Here’s how to show them the meaningful work your physician practice does.

Your practice may have a routine, but does it operate like a well-oiled machine?

CMS’ emphasis on preventive care and the need for better chronic care management raises the need for a care coordinator to ensure medication management and monitor for potential contraindications. The ideal coordinator? Clinical pharmacists.

Learn how to leverage technology so you can make better clinical decisions for your patients.

Have a difficult employee, low staff morale or trouble filling vacancies? Tips and guidance for how to be a better leader.

Thinking about outsourcing? Read this first. Practices need to balance short-term savings with long-term costs.

Make sure your practice is prepared to help patients get the care they need before their deductibles reset - and that your practice ends this year strong.

Medical practices continue to be squeezed by increasing costs and decreasing reimbursement, emphasizing the need for better clinical coding and editing technology that can improve claims even before they’re submitted.

How to build a robust governance agreement that can help your practice weather any storm.

It’s crucial to have a robust program for responding to denied claims. Here’s how to build one.

A little attention to small billing mistakes can save your practice big money

Hiring a physician is a long-term commitment, which is why brining a locum on board first can be a viable short-term option or trial run.

Practices share their attitudes and frustrations about running a medical practice.

Planning to hire staff or considering whether to give them a raise? Check out our survey results first.