Managers & Administrators

If you are attending this year’s Medical Group Management Association conference in San Francisco, here are nine things to put on your agenda.

We asked our practice management experts to reveal their trade secrets for dealing with patients. Here's what they said.

Copy and paste can speed up patient charting in the EHR, but physicians and staff must be wary of propagating errors. Here are key factors to consider.

As acceptance of transgender members of society grows, so too do inquiries from physicians on how to respectfully treat transgender patients.

Your practice is a reflection of the physicians who work there. If it looks old and uncared for, patients might wonder about the care they will receive.

The practice manager and physician can benefit from a thorough review of a practice manager's performance. Here are first steps you should take.

It's important to give everyone in your practice a thorough performance review, every year. Why, though, does it feel like such a chore?

Blue Cross Blue Shield is jumping ship, here's what you need to know, and how it might affect your practice.

Preparing to open a new practice is the ideal time to create your professional brand. It is your opportunity to let patients know who you are professionally.

The fundamental challenge of strategic planning is to reconcile the tension between the desire for preparation and the need for flexibility.

Dr. Hoffman looks at what it takes to have a competent, successful staff when you own your own practice.

Do you have a staff member that is under-performing? Use a performance improvement plan to get them back on track.

Finding the right practice manager or administrator is essential to the health of your medical practice.

In part two of our interview with Retired Lt. General, Mark Hertling, he talks about why physicians and administrators are often not on the same page.

Physicians may understand they need help with certain practice issues, but may not know to go about securing that help. Here's how to get started.

Retired Lt. General Mark Hertling talks with Physicians Practice about his transition from the military battlefield to healthcare in this two-part Q&A.

Learn how you and your medical practice staff can get the most out of your meetings and leave feeling a sense of accomplishment and connection.

It's a hard call, but sometimes you have to let someone go at your practice. Here are few signs it's time to let go.

Here are four strategies to make sure that your physician compensation does not fail and you find yourself having to replace a departed doctor.

Understanding where breakdown happens within a training program will help you identify where potential problems reside.

Are two of your staffers in a heated fight? Here's how you can resolve the issue and improve office morale.

Navigating a change in your practice is a lot like going through turbulence in a plane. What can physicians learn from pilots?

Like any successful business, your practice needs to be anchored by clearly defined policies. Here's how to develop consensus among your staff.

We're in the dog days of summer. Here are a few strategies to help boost employee morale during these long, hot summer months.

If your practice is struggling to collect all that it is due from patients, here's how you can stack the deck in your favor.

Buying medical equipment for your practice that must be replaced every few years may not be the best way to go. Here's what you should know about leasing.

Don't just jump into your second EHR contract without help. Here is what you have to consider first.

Good customer service is a hallmark of the successful practice. Don't let third-party vendors give you a black eye.

Great interview questions go beyond just asking about skill sets and previous job tasks. Here are eight that can single out stellar candidates.

Dr. Daniel Hoffman lays out the case for being an independent doctor, rather than employed by a health system. What are the benefits?