Managers & Administrators

A governance agreement is necessary for practices with two physicians or 200 physicians. Here are the seven essentials of one.

If you are thinking of retiring, or even if you aren't, make sure you have a viable succession plan in place.

If you are looking to improve processes at your practice, an effective method for problem improvement is the "5 Whys."

If your office has a healthy, but morally damaging rumor mill, it's time to take steps to limit the damage.

Outsourcing can allow practice staff and physicians to focus on what they do best. But you have to make sure it's the best decision for your practice.

When preparing for a meeting, be sure that you are confident and knowledgeable in your material, and that your delivery is positive.

Trusts builds great leadership skills. Here are five things that can help physician managers be strong, trustful leaders to their employees.

Most think only their facility and job accommodations are required to be under compliance by ADA. Your practice's website must be too.

Every practice manager dreads having a difficult conversation with a staff member. Here are some strategies to get through one successfully.

Too often, two practices merging with another have a misguided sense of why a deal should happen. Is the strategic vision for the agreement valid?

No one wants to fire someone, but sometimes it needs to be done. Here are six instances where a firing is justified.

Don't waste your time with resolutions. Set your goals properly in order to achieve your objective.

Hiring a relative is an easy way to fill an open position for many practices. Here are the reasons why NOT to do that.

Before you discipline an employee's behavior, take a step back and see the "why" behind it. It could surprise you.

As we look to 2017, physicians and practice owners can't afford to be quiet anymore. They must speak up if they want to improve their situation.

We compiled our readers' favorite practice management articles from the past year reflecting strategies and best practices.

'Tis the season to celebrate the holidays with your staff. Practices must tread carefully, so that no one feels offended or excluded; here are some tips on how to do that.

Most people do not enjoy confrontation, but giving vital feedback to staff is something that you need to do to succeed as a practice.

In clinical work, physicians are used to making quick decisions. When it comes to practice management, you must take your time and evaluate options.

A recent case between a hospital and its former employee emphasizes the need for practices to make sure their handbook is not an accidental handbook.

Every single medical practice plan should include various components that will ensure it's enacted properly. Here are a few areas to consider.

Are you unhappy with the way things are going in healthcare? Here are some ways to speak up and inaugurate change.

Keep your office holiday party liability free by following some basic rules and being a good professional host.

A pediatric roundtable at MGMA16 led to the realization that there's wisdom in identifying the industry forces that we cannot change.

Are you looking for ways to announce the growth of your practice? Is it necessary to give holiday gifts to your staff?

If you want to leverage the potential of your staff and set them up for success, then help each person plan for excellence by a creating unique performance plans.

In our recurring blog "Inbox" we share comments from physicians and practice administrators telling us what keeps them awake at night.

The cost of running a medical practice is going up, but unlike other businesses, doctors have no power over what they are paid.

A recent study suggests that physicians differ in their approach to emotionally charged issues, like abortion, based on political affiliation.

Successful medical practices will employ a team model in which physicians supply clinical expertise and everyone partners for better patient outcomes.