Managers & Administrators

Here are four strategies that can go a long way towards creating a culture where people feel engaged, empowered, and supported. And the happier your staff, the greater your patient satisfaction.

Don’t settle for a bad deal. Boost your profits by renegotiating your payer contracts.

Ensure your practice’s long-term health by educating patients about their financial responsibility and staff on how to improve medical billing and collections.

There are multiple reasons pass-through billing is illegal and fraudulent-and easy to catch. 

Efforts to save money may even weaken the business-and, sometimes, those weakening effects can be very hard to spot.

Is your practice compliant with the Eliminating Kickbacks and Recovery Act of 2018 (EKRA)? If you don't know what EKRA is, you are not alone-and that is part of the problem.

It’s important to support medical conversations and instructions with clear documentation using straightforward language on well-thought-out forms. Here are a few suggestions to help you get started.

Knowing your break-even point will help you plan for the future.

The quality of patient care depends on high-functioning providers. The increasing trend and data confirming the negative impact of physicians’ ill health on patient care means that the healthcare industry must search for answers - now.

Improve your medical collections by communicating your policies up front.

One antidote to physician burnout is to focus on increasing happiness and work satisfaction.

As providers, it’s our job to identify and anticipate what patients need. But, in order to deliver the right care at the right time, we need to re-examine our processes and relationships not only with our patients, but also with one another.

Nosy employees poking around in medical records or sharing passwords can put your practice at risk of HIPAA violations, lawsuits, and broken agreements with affiliate hospitals or practices.

Reduce your risk of burnout by adding physician assistants to help you carry the load.

A merger or acquisition may look perfect on paper, but it’s the people who ultimately guarantee its success - or failure.

Nine areas that every partnership agreement should consider.

Current events once again illustrate the wide range of legal and physical threats to physicians' assets. 

Finding a suitable name for your medical practice is a big decision and an essential aspect of your overall healthcare marketing efforts. Learn three common naming methods healthcare marketers use to create a sustainable brand image.

Parsing out the various terms used in relation to a patient’s health record can be daunting. Here’s a primer to make the process less intimidating

Effective onboarding can help ensure your new hire knows what is expected and becomes productive more quickly.

We all want to think it won’t happen to us, but the recent shootings reinforce that you need to prepare for the worst instead of hoping for the best.

Actually, it’s not magic. It’s helping your employees feel connected to their work, understanding their contributions to the bigger picture, and nurturing their continued growth.

Once the deal is signed on the dotted line, it’s make or break time for merging two medical practices. Here’s how to ensure the acquisition doesn’t fall apart.

With the silver tsunami fast approaching, it’s critical that physicians develop workflows to keep abreast of seniors’ health amid anticipated life changes and transitions of care.

Accepting payment via credit card is one way to improve patient collections. But medical practices must take precautions to ensure that their patients’ personal information remains protected.

An independent specialty group has improved patient relations and grown the practice by investing in advanced practice management and patient engagement tools.

Five questions managers and physicians should ask and answer before jumping into acquisition. 

In an attempt to lure 20- and 30-somethings, physicians are looking to make everything from scheduling appointments to asking questions both quicker and easier for patients.

Owning a medical practice can be stressful. Here are four ways to help you take back your time and focus on what really matters.

You cannot avoid employee mistakes, but you can make sure the same mistake isn't made twice.