Management & Administration

As the saying goes, it’s not what you said but how you make them feel. Being more conscientious of your delivery can improve communication with patients, staff, and colleagues.

Follow these simple tips to detect-and prevent-financial fraud in your medical practice. 

What traveling halfway around the world taught me about healthcare.

Search engine ranking fluctuations can cause panic among healthcare SEO consultants. Learn the factors that cause search result ranking fluctuations and how you should react to them.

Don’t be intimidated by the process of getting a real estate loan. It’s easier than you might think.

Understanding the kinds of costs, and tracking them, will help you better manage your practice’s finances. 

We all want to think “it will never happen here,” but the recent shootings reinforce that you need to prepare for the worst instead of hoping for the best. 

Medical practitioners follow a standardized protocol to diagnose and treat patients. What if the same system could be applied to diagnose and treat problems within practices?  

A few tweaks to your billing and collection routines could make a huge difference in your bottom line. 

Until recently, arrangements between physicians and commercial laboratories escaped federal anti-kickback rules because the arrangements did not involve government payers. 

Don’t forget your practice’s billing and collections when writing your New Year’s resolutions. 

Physician assistants can improve the quality of care and reduce physicians’ burden, especially when they want to take a vacation.

How to make sense of the dollars and cents at a physician practice.

Physician entrepreneurs need know-how and a strategic vision to run a company. They also need to know what they don’t know so they can fill those critical knowledge gaps.

Millennials are more likely than other age groups to switch providers if they are not getting what they expect from you. Learn how to attract, engage, gain trust, and establish a long-term relationship with the America’s largest generation.

In this digital day and age, physicians need a model for governance and operations that enables them to quickly respond to changes in the market, test new ideas, and apply innovations more broadly to patients’ needs.

One Ohio family practice has found a way to help food-insecure patients with diabetes by adding a food pantry to its office, meaning patients no longer have to choose between nutritious food and medicine to stay healthy.

You may need to expand your practice, but if you use space wisely, you may need less than you think.

Developing the mindset of a best-run practice can help your team address current challenges-and roll more easily with the ones that come your way in the future.

How to remodel your office to create an efficient, cheerful space.

The holiday party season traditionally starts next week, right after Thanksgiving. Consider what your medical practice should and should not be doing at the office party to avoid liability.

This Labor Day, take time to appreciate your staff and reflect on how to improve employee morale and work culture.

Tips for medical practice staff to broach the conversation of mid-career professional development with their employers.

An annual review of benefits each year might be able to save a practice a lot of money, experts say.

Looking to see if your staff salaries are in line with national benchmarks? View our national data on key positions in medical practices broken out by years of experience.

Greater competition for services and other factors are resulting in pay raises-and other benefits-to physicians at many practices.

Listening and acting on what you hear is key to engaging your practice employees. Here are six strategies to keep staff happy and productive.

"Leading by examples" means giving our team clear direction on what great care is. Here’s how to start.

How can docs avoid burnout woes? Three docs share their personal stories.

A new survey of young physicians gives six lessons on what they are looking for in a medical career.