Management & Administration

Discover how Gen Z’s emphasis on mental health, digital fluency, and flexibility compares to Baby Boomers, Gen X, and Millennials—and what it means for building a thriving, multigenerational healthcare workforce.

How evolving workplace attitudes are transforming healthcare staffing, as COVID-19 accelerates trends like remote work, mental health support, and modernized technology.

How can organizations bridge the gap between AI’s potential and its acceptance among providers and staff?

Most physicians are caught on the “entrepreneur merry-go-round”, dealing with business issues, family, staff, banks and so on, and find it difficult even to plan this year’s strategy, let alone figure out whether it’s time to sell.

Create an employee handbook for your medical practice to reduce legal risks, align staff with clear HIPAA and anti-discrimination policies, and foster a transparent, patient-focused environment.

Discover 12 proven methods to lessen medical practice staff burnout, boost employee well-being, and maintain a thriving healthcare environment.

Whether caused by harsh weather events, mandated rolling black or brown-outs or an unreliable grid — power outages cause tremendous strain to a practice.

The 2025 Staff Salary Survey reveals the ongoing struggle practices have to maintain adequate staffing levels.

Conducting post-merger integration at a high speed is one of the most critical elements to a deal’s success.

Since we use the handshake so often in our daily activities and it is so important, it may be helpful to revisit this important aspect of doctor-patient interaction.

Physician engagement is key to clinical and financial performance.

Physician leaders who adopt these four principles can improve the workplace environment and patient care.

While there are numerous issues to cover during your lease negotiation, here are four essential concerns for a medical practice that are too often minimized or even overlooked.

Providing great customer service at your medical practice boosts revenue and patient satisfaction.

How practices can battle agains the retail threat.

The impact of behavioral biases on health care business decisions.

While MSOs can provide resources and administrative support for practices, it is critical to understand different contract provisions.

See what challenges practices are facing this year.

Handling hostility, so those difficult ones (and everyone else) wants to work with you.

If you let patients know from the start what you expect from them, you’re far more likely to get the money you’re asking for.

See what challenges practices are facing this year.

Sponsors can play an especially critical role in alleviating the three key challenges facing clinical trial site administrators today.

Providing great customer service at your medical practice boosts revenue and patient satisfaction. Here are 10 tips.

Results from our 2021 survey.

The managerial role, which historically emphasized operational knowledge and experience is now demanding the familiarity of clinical operations as well.

Are your physicians and staff members juggling too many responsibilities? Your practice administrator may be able to help.

By building external and group self-awareness, a physician leader can better adapt to the quickly changing healthcare landscape

A poor capacity management system can lead to unrealized revenue, loss of patients, and increased physician burnout.

Results from our 2020 survey.

Hear from your peers about what is most important in managing a successful independent practice