Managers & Administrators

A practice depends on an excellent staff, which doesn't come together by accident. Here are six keys to building a quality group.

In order to become effective at their jobs, practice staff members must have trust in each other and faith in the abilities of practice leadership.

Becoming effective as a physician means connecting well with colleagues and patients. Here are three ways to strengthen relationships.

Millennials are taking the workforce by storm, but how can practices ensure they retain these talented, younger staff members?

With a shortage of physicians, doctors coming right out of medical school are the future. That's why it's important to keep them any way you can.

At the beginning of the year, it's always a good idea to review your operating plan and craft a new direction for your practice.

Successful practice owners encourage personal development for their team; one of my very favorite ways to do that is through required reading.

What should you do when a patient becomes difficult during an office visit? Trust your instincts on the safety of patients and staff, and have a plan.

How can you avoid a bad review on Yelp, Vitals, or another site of that ilk? Experts shared five tips that will get your rankings up.

Everyone wants to fill in the blanks based on what we assume is true. However, when doctors do that to diagnosis a patient, it can be dangerous.

While conflict is unavoidable, your practice can benefit from these five practical tips to prevent it from escalating.

A smartphone can be a distraction to staff members and also a potential HIPAA violation waiting to happen. Here are tips to avoid that at your practice.

Having a proper plan in place to dispose of computer and electronic equipment will protect your New Year’s celebrations from getting ruined by a data breach.

Taking the steps needed to cross-train medical practice staff can pay off in multiple ways. Here are some important reasons to invest in your staff.

Higher performing practices look at their staff as dynamic individuals that need training, coaching, and mentoring to stay on top of their game.

Just because “nothing has changed,” doesn’t mean annual HR and compliance training should be avoided. Training can be easily forgotten.

When holiday vacations disrupt practice work flow, make sure your staff is cross-trained and well informed.

It is easy to concentrate on what's wrong at your practice. But good communication between staff and management can cure many ills.

The benefits of hiring nurse practitioners and physician assistants extend well beyond their medical training. Here are the top reasons to employ one.

We need to accept that identical medical offices with rigid protocols may not serve our individual patient populations in the best manner.

Are you taking a long glance at the ACO model? Two experts from an established ACO have four pieces of advice for you.

Good clinical outcomes require strong patient participation. One way to engage your patients is to improve their experience at your practice.

Doctors are used to making quick decisions, but when it comes to some tasks, you have to think ahead. Prep time is your friend.

It is predicted that 50 percent of Americans will be obese by the year 2030. It is time to increase public awareness and research into this disease.

If your staff is complaining that they are overwhelmed and need help, take a minute to evaluate the facts.

Connecting with the patient in a meaningful and empathetic way will improve your relationship with them and leave a lasting impact.

How can you tell a prospect is someone you should absolutely hire? What about when someone should be fired? Here are five tips to help.

Staying independent is an ongoing challenge. Here are a few reasons more clinicians are making the switch to direct primary or concierge care.

Taking an active role in professional associations can benefit physicians through networking opportunities, policy alerts, and continuing education.