Staff

If you have not set specific job expectations for your staff members, slacking behavior might have more to do with your oversight, than it does laziness.

I have heard some physicians use malpractice risks as a reason to not work with PAs. Here's how I respond.

Focus on the most frequently used codes at your primary-care practice - such as these seven - to better prepare for the ICD-10 transition.

Collecting from patients is vital to a practice's bottom line. But often, it is an inconsistent process, done poorly. Here's what you can do about it.

Once implemented, EHRs don't run automatically. You have to train staff prior to and after integrating a new system to ensure a smooth transition.

Benefits are an important part of employee compensation. But, they also bring value to your practice in terms of attracting and keeping quality staff.

Some of the most valued employee benefits are low cost or free to your practice. Go ahead; ask your staff what they'd really like.

Do you spend more time sorting out staffing issues than you do delivering patient care? If so, you might want to consider a different management style.

Here's why workplace "culture" is so important, and how you can cultivate a great culture at your medical practice.

ICD-10 training for your staff will vary by learning style and practice role. Here are eight resources to meet your needs.

Do you have a specific dress-code policy implemented in your practice? If not, here's how to get started.

Productivity will determine how successful a medical practice is against its competition. Here are some ways to step up the productivity level at your practice.

Want to grow your patient base and still be able to have quality relationships? Consider advanced practitioners.

Adding advanced practitioners to your practice can grow your patient base and still allow for good patient relationships.

Providing excellent clinical care can reduce the likelihood of a lawsuit, but the clinical side is not the only area to focus on.

The 401K plan is the overwhelmingly popular choice of retirement plans for most medical practices. But some may want to consider the Simple IRA.

If you are struggling to increase productivity from your staff, one thing you can do is take a step back and evaluate how you communicate with them.

Innovation and research are integral parts of a successful medical practice. Here's how to incorporate them toward the goal of excellent patient care.

Though parting ways with a physician or staff member is never fun, there are a few things you can do to make the experience better for both sides.

When preparing to train practice staff, consider whether they need awareness, intense, or extensive instruction.

Wondering how to deal with sticky staff and patient situations? Ask The Civility CEO. She'll answer all your questions about conflict in your practice.

From team competitions to your own game of Jeopardy!, training for the ICD-10 transition can be enjoyable for your medical practice.

Nurses can play a critical role in improving the healthcare system for patients alongside physicians. Here's how.

Answers from our coding expert on questions regarding the Medicare Annual Wellness Visit; urea breath tests; counseling time; and consultations.

ICD-10 is coming whether we like it or not. Here's how to get your medical practice to accept the coming coding set transition.

Your practice can do a great job managing illness, but without empathy and courtesy, the patient will feel the service and quality of care was poor.

Recent research indicates that PAs can improve the healthcare system, and recent policy changes help ensure that they have the opportunity to do so.

Just a few changes in your operations can create a whole new atmosphere for your patients and encourage them to return to your practice.

Don't let money slip out of your practice in the form of poor collection policies. Here are seven ways to maximize your revenue.

Some of the most challenging patients for primary-care physicians are those with mental illness. Here's how PAs can help you care for them.