Staff

Here's how to address and deescalate the situation when family members become disruptive or aggressive, and threaten to hinder patient care.

My medical practice donates to various organizations. Recently, I had an idea about how charitable giving could lead to a happier, more professional staff.

Did you ever call your medical practice to try to understand the first impression patients are getting? If not, you might be placing your reputation at risk.

Hiring a new team member can be daunting. Success comes from having a clear process in place, and carefully screening each candidate.

Many medical practices hold 90-day performance reviews with new staff. Here are five tips to help ensure these evaluations lead to positive outcomes.

Drug-seeking patients are likely coming to your practice. Here's how to address the situation and, if necessary, end a physician-patient relationship.

Waste of supplies and time is the biggest threat to net income in any practice. Put your staff's knowledge about how things really work to your advantage.

Eight facts about nurse practitioners that your medical practice can use when discussing these providers with patients.

Any patient can become violent or angry at your medical practice. Follow these tips to prevent an intense situation from sidetracking your treatment.

This physician takes full responsibility for maximizing his practice revenue, by focusing on what he calls the four P's of exemplary patient care.

With the ICD-10 transition on the horizon, medical practices need to start preparing. Here are three tips to start with when the calendar flips to 2015.

Many physicians and managers are asking more of their staff members than in the past. Here are three ways to help you through that process.

Practicing gratitude in your medical practice can bring multiple benefits. You will see increased productivity, improved behavior, and a more creative outlook.

The end of the year is a good time to a handle performance reviews. They are a key part of the process to encourage continued success and stellar performance.

Scope of practice for nurse practitioners and physician assistants is changing. Here's what physicians should know.

In theory, prioritizing patients was great. In practice, however, it ran into three obstacles, namely patients, my staff, and referring physicians.

The PA profession has evolved significantly since 1967, but the influence of our military brethren and the debt of honor we owe them is not forgotten.

If your practice is not getting the most out of its EHR, here are three tips to get your vendor to make it right.

Physician compensation wasn't stellar last year, but don't give up. There are plenty of ways to jump-start your practice operations to maximize what you've got.

As more patients gain insurance, locum tenens providers and advanced practitioners are gaining prominence.

Take training seriously at your practice and you may find that you have a much happier relationship with your EHR system.

Trusting relationships are key to medical practice success, and at the root of trusting relationships is strong communication. Here's how to make improvements.

Five recommendations to help ensure your medical practice has clear, consistent staff benefit and compensation policies that comply with state law.

Helping patients accept your nonphysician providers.

Combining forces to work as a team will increase your practice's chances of getting paid, and can actually decrease workload.

A change by CMS to its claims submission process for Medicare Advantage affects both physicians and their practices. Here's what you need to know.

Practice employees are more than salaries. If you use them in the right places at the right time, they are revenue generators supporting your physicians.

Holding staff accountable is crucial to your practice's success. Doing so will make sure that everyone is committed to both the practice and patients.

Dealing with difficult personalities and the resulting conflicts that arise can be an everyday occurrence at many practices. Here's how to address such issues more effectively.

Here are four common difficult personality types you may have as employees at your medical practice and how to deal with them.