Staff

Interacting with new staff both inside and outside of work can create some truly dynamic teamwork.

As a practice leader, you can have a significant impact on how well your employees adapt to changes at your practice. Here are some guidelines to help.

As a doctor, your profession makes you more newsworthy and you are held to a higher standard. Not knowing this can cost you.

Here are four tips to heed if you don’t want a personal incident to damage your practice’s reputation.

Many practices struggle with hiring a front-desk person. If your recruitment lags, think about hiring for the "right" personality.

For practices, managing the change process is critical to success. Start emotionally preparing your team for the ICD-10 transition.

Before training your staff on new technology, it's a good idea to assess their overall comfort level and experience with using technology.

New technology offers the promise of boosting efficiency at your medical practice, but your staff holds the key to realizing its full potential.

Staff training is a critical component of successful implementation of an EHR. Here are six tips from the experts.

The biggest problem with an EHR is not the product itself - it is the way we learn to use it. Here are five strategies to reduce user frustrations.

Patients and payers are your two main practice revenue sources. Here's how to collect more for the work you do every day.

Your patients probably don't care about ICD-10, but there may be situations in which you might want or need to tell them.

In a changing healthcare environment, it’s important for physicians, PAs, and everyone else in the care team to get on the same page.

Effective communication is essential for delivering quality patient care and establishing a good relationship. Here are eight tips to help.

The purpose of an organization chart is to depict the skeletal structure of your practice; including the functional relationships between your staff.

The rash of back-to-school physicals always tasks practices this time of year. Look to physician assistants to help manage the extra case load.

Taming your practice's accounts receivable can feel very overwhelming. Here are some great tips to make that task nearly effortless.

Hiring a locum tenens physician can take the burden off physicians in your practice, and allow you to continue to see patients and bill for services.

No matter how good your interview process and technique are, you are not likely to make a good hire without really knowing what it is you want.

The ACA has increased the demand for providers at all levels, and that demand will only continue to grow as more patients enter the healthcare system.

Hiring the right candidate for your medical practice is not the easiest task. But if you prepare beforehand and ask the right questions, you can.

Effective management is the ability to influence staff so that they willingly and enthusiastically strive toward achievement of practice goals.

Avoid employee disputes against your practice before they start by steering clear of these four common bad habits by physicians and owners.

Squabbling among staff members can not only lead to bad morale, but can sour patients on your practice. Here's how to stop it in its tracks.

Many physicians still don't fully understand how PAs work in today's evolving healthcare landscape. Here's some facts to clear up the confusion.

While dismissing a staff member from your practice can be unpleasant, it is vital that you, as the physician leader, be involved.

Wondering what's appropriate to wear at your medical practice? Always feel guilty when you go on vacation? Let the Civility CEO help.

Make the transition to the ICD-10 coding system a lot smoother with just a few tweaks to your practice work flow.

Start planning now to make sure you have a well-rested and ready staff to handle the ICD-10 coding transition come Oct. 1.

If you believe billing processes need improvement in your practice, start by looking at the component steps of each task.