Staff

Higher performing practices look at their staff as dynamic individuals that need training, coaching, and mentoring to stay on top of their game.

Physicians must demonstrate confidence in their advanced practice providers' abilities and position as a trusted part of the care team.

Every year I continue to feel blessed to be a physician. I would never say it is easy, but I have yet to find myself wanting any other career.

When holiday vacations disrupt practice work flow, make sure your staff is cross-trained and well informed.

Wondering whether or not it's OK to be friends on social media sites like Facebook with your staff? Let the Civility CEO Help.

It is easy to concentrate on what's wrong at your practice. But good communication between staff and management can cure many ills.

With a dearth of coders thanks to the ICD-10 transition, some practices find that training current staff is the best way to get good coders.

We asked physicians and administrators what their resolutions were for 2016, either personal or professional. Here's what they said.

Training staff to follow payer policies makes sense, but what happens when that negatively affects patient care?

The benefits of hiring nurse practitioners and physician assistants extend well beyond their medical training. Here are the top reasons to employ one.

Do you find your front-desk staff creating extra work for themselves when it comes to patient registration? Here are five ways technology can help.

In the era of team-based healthcare, it’s important for PAs to be used to the fullest of their capabilities. Here are six elements to make that happen.

If your staff is complaining that they are overwhelmed and need help, take a minute to evaluate the facts.

How can you tell a prospect is someone you should absolutely hire? What about when someone should be fired? Here are five tips to help.

Planning on having a holiday party over the next few months? Here is a ten-point checklist that should keep the party fun and liability free.

In order for practices to maximize reimbursement in a value-based environment, clinicians and office managers must be on the same page.

Staff members play an important role in a physician practice, but can also hurt its reputation. Make sure intolerance is not welcome at your practice.

PAs can help busy MDs better address patients' oral health and meet meaningful use and other quality initiatives.

In an era of team-based, value-driven care, everyone plays an important role in enriching the patient experience.

To survive in a competitive marketplace and to meet value-based initiatives, your practice should brush up on its customer service.

Non-physician providers, if used properly, can add value to a practice's patient care as well as the bottom line.

Whether staff, patients, or even your physicians, millennials possess a unique set of characteristics. Here's what you need to know to reach them.

The advent of team-based healthcare means a more coordinated approach to seeing patients. It also means different staffing roles and ratios.

Studies show that positive reinforcement is far more powerful than negative directives. Here are seven positive ways to engage your staff.

One blogger looks at the problem of a practice being understaffed and how to solve that issue through basic arithmetic.

Sure your practice is busy, but don't neglect the chance to welcome new hires, and set them on the road to success.

To be a better leader at your medical practice, get out of the office and consider these three strategies to engage with your staff.

Physician assistants can help busy physician practices better cope with the frustrations of EHR. Here's how.

We asked physicians what they wish their staff members understood. Here's what they said.