Staff

Staff members play an important role in a physician practice, but can also hurt its reputation. Make sure intolerance is not welcome at your practice.

PAs can help busy MDs better address patients' oral health and meet meaningful use and other quality initiatives.

In an era of team-based, value-driven care, everyone plays an important role in enriching the patient experience.

To survive in a competitive marketplace and to meet value-based initiatives, your practice should brush up on its customer service.

Non-physician providers, if used properly, can add value to a practice's patient care as well as the bottom line.

Whether staff, patients, or even your physicians, millennials possess a unique set of characteristics. Here's what you need to know to reach them.

The advent of team-based healthcare means a more coordinated approach to seeing patients. It also means different staffing roles and ratios.

Studies show that positive reinforcement is far more powerful than negative directives. Here are seven positive ways to engage your staff.

One blogger looks at the problem of a practice being understaffed and how to solve that issue through basic arithmetic.

Sure your practice is busy, but don't neglect the chance to welcome new hires, and set them on the road to success.

To be a better leader at your medical practice, get out of the office and consider these three strategies to engage with your staff.

Physician assistants can help busy physician practices better cope with the frustrations of EHR. Here's how.

We asked physicians what they wish their staff members understood. Here's what they said.

Invigorate and reenergize your practice for the home stretch in 2015. Here are a few ideas to consider.

Here are three things St. Luke's Medical Group in Kansas learned about becoming a PCMH they'd advise others to keep in mind.

While excellent care is important, the way to build lasting patient relationships is through a knowledgeable, well-trained, and friendly staff.

What is the right amount of time off to give medical practice staff? Is there such a thing as being too generous?

Here are ten potential ideas to reward your staff for enduring the stress of the ICD-10 transition.

Wondering how to handle unexpected drop-ins at work? Worried about romance at work? Let the Civility CEO help.

Protecting your practice from violence is a must, both for overall safety and to avoid penalties from the Occupational Safety and Health Administration.

This survival guide offers key activities to move a practice beyond reactive management and toward a proactive approach to optimize performance.

A recent ruling in Texas is important for physicians to know, because it shows that laws regarding disclosure can have exemptions.

Achieving the principles and goals of lean management will help your practice make a continued commitment to improving patient care.

We’re all willing to sacrifice one principle for another. As a practice leader, you must develop a framework to choose between competing values.

While there is no playbook for crisis management, here are three tips that will get you started if you are dealing with a situation in your practice.

It's down to the wire for your practice in preparing for ICD-10. Here are five things to do now before Oct. 1.

Patients tend to have a love-hate relationship with the waiting room. Here's how to make the experience better for them and your medical practice.

Physician assistants can be a key teammate for medical practices in the management, education, and support of diabetic patients.

Life insurance is very rarely a good investment. The vast majority of physicians and staff should only buy enough to replace potentially lost income.

Once practices have reports on their financial data, they should know what to look for and when to suspect underlying problems.