Staff

More insured patients will be paying more out-of-pocket expenses and higher deductibles for their care. This could be bad news for docs.

Having trouble keeping the noise down at your medical practice to reduce distractions? The Civility CEO has some advice for you.

Here are different ways practices can avoid major billing errors that could lead to HIPAA violations and identity theft.

A practice depends on an excellent staff, which doesn't come together by accident. Here are six keys to building a quality group.

In order to become effective at their jobs, practice staff members must have trust in each other and faith in the abilities of practice leadership.

Millennials are taking the workforce by storm, but how can practices ensure they retain these talented, younger staff members?

With a shortage of physicians, doctors coming right out of medical school are the future. That's why it's important to keep them any way you can.

Successful practice owners encourage personal development for their team; one of my very favorite ways to do that is through required reading.

While conflict is unavoidable, your practice can benefit from these five practical tips to prevent it from escalating.

A smartphone can be a distraction to staff members and also a potential HIPAA violation waiting to happen. Here are tips to avoid that at your practice.

Each week we share expert advice on running your practice in Physicians Practice Pearls. Here are your favorites from 2015.

Taking the steps needed to cross-train medical practice staff can pay off in multiple ways. Here are some important reasons to invest in your staff.

As the PA profession gets younger, the adoption of EHRs has become easier at practices which employ them. This has helped increase adoption rates.

Higher performing practices look at their staff as dynamic individuals that need training, coaching, and mentoring to stay on top of their game.

Physicians must demonstrate confidence in their advanced practice providers' abilities and position as a trusted part of the care team.

Every year I continue to feel blessed to be a physician. I would never say it is easy, but I have yet to find myself wanting any other career.

When holiday vacations disrupt practice work flow, make sure your staff is cross-trained and well informed.

Wondering whether or not it's OK to be friends on social media sites like Facebook with your staff? Let the Civility CEO Help.

It is easy to concentrate on what's wrong at your practice. But good communication between staff and management can cure many ills.

With a dearth of coders thanks to the ICD-10 transition, some practices find that training current staff is the best way to get good coders.

We asked physicians and administrators what their resolutions were for 2016, either personal or professional. Here's what they said.

Training staff to follow payer policies makes sense, but what happens when that negatively affects patient care?

The benefits of hiring nurse practitioners and physician assistants extend well beyond their medical training. Here are the top reasons to employ one.

Do you find your front-desk staff creating extra work for themselves when it comes to patient registration? Here are five ways technology can help.

In the era of team-based healthcare, it’s important for PAs to be used to the fullest of their capabilities. Here are six elements to make that happen.

If your staff is complaining that they are overwhelmed and need help, take a minute to evaluate the facts.

How can you tell a prospect is someone you should absolutely hire? What about when someone should be fired? Here are five tips to help.

Planning on having a holiday party over the next few months? Here is a ten-point checklist that should keep the party fun and liability free.

In order for practices to maximize reimbursement in a value-based environment, clinicians and office managers must be on the same page.