Staff

Agile leadership means finding out what's important to your staff members, then using that unique knowledge to conquer problems and encourage excellence.

Dr. Melissa Young talks about the moral dilemma that doctors face when they have to receive care, perhaps from someone they know.

Physicians who are skeptical of telehealth, here are five reasons that you should try out the technology and give it a chance.

In our recurring blog "Inbox" we share comments from physicians and practice administrators telling us what keeps them awake at night.

The VA's recent proposal to expand the scope of practice for advanced practice registered nurses has sparked a debate that's been brewing for a while.

By valuing staff members' input and investing in their development, your practice will reap the benefits of increased efficiency and better patient care.

Many practices are feeling the push to go paperless. Here's how to make the leap.

One medical group in Massachusetts learned the power of using medical assistants to improve quality of care.

Here are some communication-based strategies to prevent problems arising between doctors and administrators at your practice.

Once more prevalent in hospitals, this management model brings together an administrator with a physician leader to jointly oversee a division of care providers.

Dyad leadership allows physicians and managers to support each other while dividing and conquering the workload.

One physician shares her sister's experiences in getting care from a nurse practitioner and how it shaped the way she thought about their profession.

Dawn Morton-Rias of the National Commission on Certification of Physician Assistants (NCCPA) speaks about the rise of the PA profession in this podcast.

Share your thoughts on whether or not advanced practitioners are the solution to the primary-care physician shortage or if they are not interchangeable.

Advanced practitioners are the ones who are supposed to solve the primary-care physician shortage problem. But are they moving to specialties too?

As their numbers increase in size, can advanced practitioners address the primary-care shortage? Experts disagree on this hot-button issue.

Looking to see if your staff salaries are in line with national benchmarks? Check out our national data on key positions in medical practices broken out by years of experience.

Looking to see if your staff salaries are in line with regional benchmarks? Check out our regional data on key positions in medical practices broken out by years of experience.

When you read reviews on online review sites, you typically read about the physician. But have you ever read how awesome the billing experience was?

Whether you are dealing with patients or staff, if you work to develop these six leadership characteristics, your effectiveness will increase.

An efficient and profitable practice will push staff members to work to the top of their licenses. Here are some tips on how to do that.

Cannot afford to give your employee a raise, but want to show them that you value their work? The Civility CEO is here to help.

PAs in rural areas can fulfill an important role in helping physicians address the needs of female patients.

Practices do not just have to use staff members to improve their financial situation. The EHR can also be a huge help.

Looking for ways to increase practice profits? You may find the answer on your payroll.

By providing employees non-traditional incentives, you open up the door to a much happier and relaxed working environment.

Don't believe all the bad press about Millennials. The reality is that they can bring a lot of value to your medical practice.

Setting a concise, yet comprehensive, practice policy on social media use protects not only your patients but staff members as well.

Some people might want the comfort of a salary and no overhead expenses. This independent doc sees it a completely different way.

The lack of communication physicians receive about their patients who have been to the emergency department leads to poor care coordination.