Managers & Administrators

Web-based marketing can hurt your practice's ability to attract and retain patients if it doesn't maintain a high standard.

There is no time like the present to review your patient payment strategy. Here are 11 questions every practice should consider.

Medical practices are busy places with limited resources - it often makes sense to outsource functions not directly related to the practice of medicine.

Keeping track of contract renewals can be tedious, but there are many techniques medical practices can use to simplify the task.

You want your new medical practice staff members to become great, loyal employees. Here's how to start off on the right foot.

Social media management and marketing are important components in generating new patients. Should you leave them to chance, or bring in an expert?

More physician compensation is being tied to productivity. Here's how to calculate productivity ratios at your practice using RVUs.

Rather than disparage walk-in clinics, make an effort to reach out and form a collaborative arrangement. Both your practice and patients could benefit.

One of the primary frustrations for a practice is effective scheduling. Often, the root cause is not acknowledging the different stages of a patient visit.

Every medical practice should have a compliance officer. Here are 15 tasks to assign this important individual.

As we head into 2015, among the many items to consider is whether your medical practice’s operations are compliant with HIPAA.

Six factors to consider when determining whether outsourcing revenue cycle management is the best move for your medical practice.

You know your medical practice staff member deserves a raise, but the timing isn’t right. Here are some alternatives experts recommend.

First impressions are critical when welcoming new staff members to your practice. Here's what to do to ensure you get off on the right foot.

Finding the best resource to pull together and analyze pertinent practice data is a great step in making the best decisions for your business.

Here are some small ways to help your medical practice staff provide great patient care despite fewer resources and a smaller team.

Don't have the resources to employ a hiring professional at your medical practice? Here's how to master the hiring process on your own.

People are often oblivious to their irritating habits. Here are strategies for dealing with three types of irksome behavior.

You want your new medical practice staff members to create a great first impression with the rest of the staff and physicians. Here's how to help.

They say that the first year of any new business is the toughest, and we can second that. Here are three lessons we learned that can benefit medical practices.

Start 2015 off on the right foot. Here are 12 ways medical practice experts say your practice can collect more from patients.

Eight years after opening their medical practice, a physician and administrator spouse team reflects on what makes them successful.

The 3-day workshop can move any organization in a positive and creative direction. Here's how to have one at your medical practice.

When creating year-end reports, it's best to keep a positive outlook and prepare to propose solutions.

Did you ever call your medical practice to try to understand the first impression patients are getting? If not, you might be placing your reputation at risk.

Strong leaders and high achievers in various organizations possess many common characteristics. Here's what they are, and what they mean for physicians.

Hiring a new team member can be daunting. Success comes from having a clear process in place, and carefully screening each candidate.

The point of this exercise is to ensure both an optimal allocation of resources and meaningful progress during the year.

Many medical practices hold 90-day performance reviews with new staff. Here are five tips to help ensure these evaluations lead to positive outcomes.