Managers & Administrators

Are your patients relying too much on inaccurate information from Dr. Google? Here are some resources to steer them in a better direction.

If you have not set specific job expectations for your staff members, slacking behavior might have more to do with your oversight, than it does laziness.

Everyone wants to be a better manager, but with so many potential areas for improvement, where does one start? Here are three suggestions from experts.

Benefits are an important part of employee compensation. But, they also bring value to your practice in terms of attracting and keeping quality staff.

Some of the most valued employee benefits are low cost or free to your practice. Go ahead; ask your staff what they'd really like.

Do you spend more time sorting out staffing issues than you do delivering patient care? If so, you might want to consider a different management style.

Here's why workplace "culture" is so important, and how you can cultivate a great culture at your medical practice.

ICD-10 training for your staff will vary by learning style and practice role. Here are eight resources to meet your needs.

Do you have a specific dress-code policy implemented in your practice? If not, here's how to get started.

Productivity will determine how successful a medical practice is against its competition. Here are some ways to step up the productivity level at your practice.

Technology can benefit medical practices, but it can also slow them down. Here's how to avoid some common pitfalls.

Want to grow your patient base and still be able to have quality relationships? Consider advanced practitioners.

Adding advanced practitioners to your practice can grow your patient base and still allow for good patient relationships.

Medical practice leadership is often to blame when new projects and initiatives fail. Here are three ways to increase the likelihood of success.

If you are struggling to increase productivity from your staff, one thing you can do is take a step back and evaluate how you communicate with them.

Medical practice managers and physicians face difficult problems almost daily. Here are three ways to approach them in a healthier manner.

CMS guidance on the 60-day rule can be confusing. Here are some answers to common questions physicians and managers have regarding compliance.

Though parting ways with a physician or staff member is never fun, there are a few things you can do to make the experience better for both sides.

Wondering how to deal with sticky staff and patient situations? Ask The Civility CEO. She'll answer all your questions about conflict in your practice.

Using RVUs to conduct a cost analysis at your medical practice is not only cheap and easy, it is very effective at assessing the value of your payer contracts.

From team competitions to your own game of Jeopardy!, training for the ICD-10 transition can be enjoyable for your medical practice.

ICD-10 is coming whether we like it or not. Here's how to get your medical practice to accept the coming coding set transition.

Here are 10 must-read resources for busy physicians and medical practice staff to stay up to date on changes in healthcare.

HIPAA "willful neglect" violations can cost medical practices hundreds of thousands of dollars. Here's how to prevent them from occurring at your practice.

Don't let money slip out of your practice in the form of poor collection policies. Here are seven ways to maximize your revenue.

Once your practice has decided to engage an outside resource for a specific project, be sure to make a good selection.

What is a provider supposed to do to ensure HIPAA compliance with copying charges when a request for medical records is made? It’s not always easy.

Medical practice risk extends beyond patient care into liabilities such as employee lawsuits. Managing this risk requires a multidisciplinary approach.

Many medical practice staff members, managers, and physicians struggle when attempting to communicate effectively via e-mail. Here are some suggestions.

Knowing payers' timely filing deadlines can increase your revenue. Here's how you can work around them.