Staff

Making an impact on your patients - and your fellow medical practice employees - means bringing out the best in yourself. Sally Hogshead describes how.

Your front office is the face of your practice, therefore, it should be a top priority to hire and retain quality staff members.

High stress among staff contributes to absenteeism, lower productivity, and poor teamwork. Here's what administrators can do to help.

Business expert and author Sam Silverstein urges medical practices to establish their beliefs, never stray from them, and to cut out excuses.

Is your medical practice staff doing all it can to reduce the likelihood of a malpractice lawsuit? Here are some tips.

The most important factor in hiring your next practice manager is matching the style of that manager to the needs of the medical practice.

Management expert Roger Gerard discusses how physicians can employ lean methodologies in their medical practices.

Michael O'Connell of Marymount Hospital in Ohio discusses key steps your medical practice can take to ensure a safe environment for patients and staff.

Keeping an eye on medical practice employees can be tricky, so implement transparency, accountability and expectation into their daily work life.

Legislation in three states is changing the way physician assistants interact with physicians and patients.

Do you know what type of role you want your practice manager to take on? Be clear about your expectations upfront.

Patients are asking how Obamacare will affect my practice. Here's what's happened so far and what could happen in the near future for my staff and patients.

Team-based healthcare relies on everyone working together for the benefit of the patient. And under health reform, having an effective team has its rewards.

Sometimes learning from true stories of physicians who lost assets due to poor planning is the best way to kick start your own asset protection plan.

Every workplace has conflict. The goal is to find professional, respectful, and fair resolution. Here are eight ways to meet that goal in your medical practice.

For some operating their office to simply get the work done is preferred. But your practice can be more forward-thinking. Here's how.

There's a time and a place for formal, sit-down meetings, but spontaneous brainstorming sessions have their value, too. Here are some advantages of the latter.

Even if things aren’t shifting dramatically in your local healthcare market, this is the time to begin to explore these four key factors.

When practice leadership vacations, it can be hard on operations. Here's how to prepare your staff and remedy problems quickly.

Obtaining all information needed to check eligibility and perform pre-visit preparation can be time consuming, but is by far worth it.

With multiple reform programs and changes in reimbursement being considered, it might be time to look at new ways to mitigate the impacts at your practice.

Five major problems arise when important responsibilities are not clearly assigned at medical practices.

The talent of physicians isn't enough to keep a medical practice in business. How to recognize those employees and issues that work against your practice.

Here's how to ensure you're getting top efficiency from the staff you currently have.

I strongly believe practice management, in both the traditional and contemporary sense, has failed on its initial promise to create a more efficient practice.

A proposed rule by CMS would severely hamper PAs and other nonphysician providers from helping patients in need of care, sometimes immediately.

Fear of the physician in any clinical environment is counter-productive. What's a better motivator? Respect and trust.

My husband and I owe the success of our practice to being a micropractice and our participation in an independent physician association.

Here are tips that require your front desk to be accountable for all the money coming in and going out of your office to avoid possible embezzlement.

Physicians shouldn't try to shoulder all the responsibilities that come with practicing medicine. Don't go it alone. A team-based approach can help.