Staff

How efficient practice managers keep clinics running smoothly.

Life lessons are all around us. When they happen in your practice, do you know how to identify them and apply what you've learned?

Despite the controversy, it is important for all healthcare providers to get their own flu shot to control the epidemic and aid patients.

A new year is the perfect time for your practice to set achievable goals to improve patient satisfaction and your bottom line.

Good manners lead to highly satisfied patients. Here are our top 15 etiquette tips for physicians and staff.

Finding the right people, measuring their performance, and rewarding them, is the key to human capital optimization at your medical practice.

When it comes to a straightforward family practice, a few simple tweaks can really change your bottom line, and your paycheck.

2014 is going to be harder for most medical practices than many believe mainly due to change apathy and paralysis in dealing with major changes.

From learning about ICD-10 to having more patience with difficult patients, here is one physician's list of resolutions for this year.

In part one of a three-part series, human capital expert Angelo Scozia explains how medical practices can decrease risk and increase revenue.

Without everyone's cooperation in your practice, change results can be compromised. Here are a few steps you can take to avoid sabotage.

Every medical practice could benefit from a formal relationship with a group of professionals with high level business skills.

It's time to give your medical practice its annual check-up. Here are three areas to focus on to get started.

Physicians have a vast amount of knowledge and training, but there is no need to create fences between members of healthcare teams to demonstrate this point.

A new year brings new opportunities - and new challenges - to medical practices. Take our poll to let us know what challenge has you most concerned going into 2014.

Medical practices face many challenges in 2014. Here are 10 of the biggest.

Religion, politics, sports, patient information, and personal lives are topics best avoided by staff members. Here's why and how it can affect your business.

A review of the best advice given to medical practices over the past 12 months.

Don't let lack of forethought regarding holidays harm morale at your medical practice. Here's how to create a smart holiday policy.

A recent blog has readers debating what holidays staff should have off, and how far in advance staff should be notified of holiday schedules.

One of the biggest changes medical practices face is how they market themselves to new patients. Here's some guidance to help you for the future.

As a medical practice owner, you should have complete knowledge and understanding of every office role. Here are some quick ideas on how to make that happen.

Making the holiday spirit the norm at your medical practice can result in more satisfied patients, happier families, and an increase in referrals.

A look at how enterprise risk management can help prepare medical practices for the looming ICD-10 coding transition.

In preparing for 2014, make sure you consider the changes in the benefits your practice may offer.

Training, testing, and ongoing review and maintenance are parts of an action plan your medical practice should have for the ICD-10 transition.

A recent discussion with my medical practice staff regarding working Christmas Eve has left me feeling less like Santa and more like Scrooge.

Here are five best practices for your medical practice to get patients to embrace and fully utilize their personal health record through a patient portal.

In honor of the Thanksgiving holiday, here's how to breathe new life into your medical practice by embracing gratitude.

Here are some small ways to boost customer service at your practice.