Staff

Don't let fear hold you back from taking advantage of EHRs. Here's how to address common fears and how to find great EHR help.

Boosting employee engagement at your medical practice will boost staff motivation, commitment, and performance.

Begin ICD-10 preparations with an analysis of how the new code set will affect office work flow for each medical practice employee.

Would your medical staff know what to do in the event of a power outage, active-shooter incident, or data breach? An emergency plan is a critical first step.

Here's how to prepare for three of the worst unexpected emergencies: natural disasters, theft, and active-shooter incidents.

A recent directive from the Department of Veterans Affairs enhances PA autonomy while strengthening team and collaborative practice.

There's no way your practice can run on time, all the time. But there are some ways to ease patient frustrations when you do run behind schedule.

To operate efficiently and profitably, medical practices must devote time and attention to non-urgent, non-routine matters.

Take our 14 question quiz to see if you have defined physician and manager responsibilities correctly in your practice.

If I can make it to the office in bad weather, and patients can make it, when do I require staff to also show up vs. stay home?

Angelo Scozia of Willis North America discusses using human capital to mitigate medical practice risk and how to empower your employees.

How efficient practice managers keep clinics running smoothly.

Life lessons are all around us. When they happen in your practice, do you know how to identify them and apply what you've learned?

Despite the controversy, it is important for all healthcare providers to get their own flu shot to control the epidemic and aid patients.

A new year is the perfect time for your practice to set achievable goals to improve patient satisfaction and your bottom line.

Good manners lead to highly satisfied patients. Here are our top 15 etiquette tips for physicians and staff.

Finding the right people, measuring their performance, and rewarding them, is the key to human capital optimization at your medical practice.

When it comes to a straightforward family practice, a few simple tweaks can really change your bottom line, and your paycheck.

2014 is going to be harder for most medical practices than many believe mainly due to change apathy and paralysis in dealing with major changes.

From learning about ICD-10 to having more patience with difficult patients, here is one physician's list of resolutions for this year.

In part one of a three-part series, human capital expert Angelo Scozia explains how medical practices can decrease risk and increase revenue.

Without everyone's cooperation in your practice, change results can be compromised. Here are a few steps you can take to avoid sabotage.

Every medical practice could benefit from a formal relationship with a group of professionals with high level business skills.

It's time to give your medical practice its annual check-up. Here are three areas to focus on to get started.

Physicians have a vast amount of knowledge and training, but there is no need to create fences between members of healthcare teams to demonstrate this point.

A new year brings new opportunities - and new challenges - to medical practices. Take our poll to let us know what challenge has you most concerned going into 2014.

Medical practices face many challenges in 2014. Here are 10 of the biggest.

Religion, politics, sports, patient information, and personal lives are topics best avoided by staff members. Here's why and how it can affect your business.

A review of the best advice given to medical practices over the past 12 months.

Don't let lack of forethought regarding holidays harm morale at your medical practice. Here's how to create a smart holiday policy.