Staff

Providing healthcare insurance for your employees can sometimes seem impossible. But don't despair. There are new options to help your practice afford coverage.

From mysterious leaks to stink bugs and even clogged toilets, running a medical practice has its unexpected surprises almost daily.

It's time to involve everyone, including nonphysician providers, in the healthcare team. That requires not falling back on the ways we have always done things.

A step-by-step guide to performing an employee-satisfaction survey at your practice, plus nine sample questions to ask.

Here are some interviewing best practices to help you find the right candidate and right cultural fit for your medical practice.

Boundaries are necessary for the effective and congenial operation of a medical office.

Across-the-board salary increases for staff send the message that stellar efforts will go unrewarded. Let employees know you value and expect excellence.

Thoughts on the difficulty of juggling physicians' requirements, patients' demands, co-workers' needs, and still getting your job done as a medical biller.

You've spent numerous hours on the new hire for your medical practice. Here are a few steps to get them up to speed without overwhelming them at the same time.

Here, we take a medical approach to recognizing symptoms of dissatisfaction, diagnosing the problem, and prescribing a solution.

A sneak peek at our 2013 Staff Salary Survey results to help you determine how your practice’s staffing compares to practices of similar sizes.

As a physician, I cannot condone pharmaceutical reps bad-mouthing each other - or flat-out lying - for the sake of a few prescriptions.

Your medical practice staff must be able to stop and ask questions from payers on plan verification to improve your revenue and patient relations.

To help medical practices determine if adding advanced practice clinicians is the right step, here’s a look at four major recruiting trends.

Why hiring slow and firing fast will pay off big for your practice in the long run.

Sick employees can cause havoc in your operations, but only if you’re unprepared.

More practices are adding care coordinators and/or patient navigators to their teams. Here’s what these individuals do and why they are becoming so popular.

In what circumstances, if any, should nonphysician providers practice without physician supervision?

Here is step-by-step guidance to getting paid what is owed your medical practice, starting with strong policies and staff training.

Every medical practice wants the latest upgrade to their EHR to eliminate bugs, but sometimes, fixes cause other things to break or not work properly.

Here are some ideas to identify, understand, and re-motivate your medical practice staff and turn them back into people who love their work.

Here are six steps your medical practice can take to avoid being the target of a tax audit or a malpractice suit.

Your practice may be making these common customer service mistakes that create big dents in patient satisfaction.

As the physician shortage intensifies, so does the debate over the appropriate scope of practice of nonphysician providers. Where do you draw the line?

Becoming a medical home could help independent practices survive, but it may not be the right step for all independent practices to take.

Physicians should take the time to anticipate change and plan with the goal of getting the maximum benefit from the time invested.

Find out why patients are canceling their appointments, and then use that information give them more information and get them back into your medical practice.

Medical practice staff members who meet and exceed your expectations, consistent with the goals and priorities of the practice, are well within your reach.

There will always be difficult people and situations when working at a medical practice. Sometimes you just have to recognize that fact, accept it, and prepare for it.

I may not be able to follow my initial path to retirement, but having a financial plan for me and my practice staff puts us all in the right direction.