October 16th 2024
AI is poised to revolutionize the patient’s and the clinician’s journey, from initial symptom assessment to long-term care management.
October 7th 2024
Your weekly dose of wisdom from the Physicians Practice experts.
September 30th 2024
September 27th 2024
This is not a time to be defensive or be oft-putting. Show the patient that you respect their right to make decisions about their care. Avoid being defensive or dismissive.
September 10th 2024
A look at how communication can repair the divide between physician and patient.
The Importance of Using Data to Improve Care Quality and Lower Costs
Executives Robert A. Greene and Jon Goates on actions your medical practice can take to improve quality of care and lower costs of care.
Using a Patient Portal to Boost Patient Engagement
At Northwest Primary Care Group in Oregon, they've implemented some strategies and best practices to get patients engaged via their portal. Here are some tips.
Transitioning to a Hybrid Concierge Practice
How one physician transitioned to this new practice model and why he did it.
To Boost Medical Practice Performance, Be Accountable
Business expert and author Sam Silverstein urges medical practices to establish their beliefs, never stray from them, and to cut out excuses.
Copying and Pasting in EHRs Can Be Done Correctly
Copying and pasting information in your EHR can be effective when done properly, according to AHIMA's Diana Warner.
Mobile EHRs Can Make Technology Disappear in the Exam Room
Physicians can remove the traditional obstacles associated with using an EHR in the exam room, make the technology disappear, and keep the focus on the patient.
Five Easy Ways to Boost Patient Satisfaction at Your Practice
Meryl Luallin, a partner at consulting firm SullivanLuallin Group, shares how practices can easily boost their patient satisfaction scores.
Think Pink: Breast Cancer Screening and Your Medical Practice
Breast Cancer Awareness Month is an ideal time for providers to educate patients on prevention efforts and the quest for a cure.
Five Tips for Developing a Brand for Your Medical Practice
Here is a five-step strategy you can use to develop a buzz-worthy brand that lets patients know exactly what to expect at your practice.
Patients Should Always Get a Second Opinion after Seeing Dr. Google
When you can access information about anything at any time, it's hard to separate good and bad medical information. That's where doctors should come in.
Three Reasons for Patient Skepticism about EHR Implementation
Turn patient skepticism into enthusiasm about your medical practice's EHR implementation.
More States Look to Physician Assistants to Bridge Gaps in Care
Legislation in three states is changing the way physician assistants interact with physicians and patients.
The Medicare Annual Wellness Visit: A Key to Better Patient Care
The AWV not only provides evidence-based preventative services and care coordination, but also identifies high-risk over-utilizers of healthcare.
Four Ways Medical Practices Can Reduce Social Media Risks
Ensure your social media activity does not cause problems for your practice.
Medical Billing Disputes: Finding Peace between Patients and Billers
Think it's unreasonable to expect good customer service from your medical practice's billing department? Not only is it reasonable, you should require it.
Exceeding Patient Expectations: 6 Simple Techniques
Surveys show patient expectations are changing. Here are six practical techniques to help physicians meet those expectations and stay competitive.
Would Financial Incentives Better Motivate Your Patients?
Do you believe incentives, such as direct payments, would help motivate your patients to engage in healthier behaviors?
The New Face of Drug-Seeking Behavior
Drug-seeking behavior has evolved into patients wanting new medications for older ones they've self-prescribed or demanding medications I don't feel they need.
Building Better Rapport, Credibility with Prospective Patients: 8 Tips
Here are do's and don'ts for delivering an effective presentation to community members who don't visit your practice now, but might after hearing you speak.
How Health Reform Is Changing How Physicians Care For Female Patients
As 2014 approaches, physicians are going to encounter more changes when it comes to their interactions with female patients.
Four Patient Payment Collection Mistakes to Avoid
A pathology lab's collection process reveals big mistakes other medical practices can learn from.
Five Ways for Physicians to Make the Most of Mobile Devices
Studies show physicians want to use mobile devices, but have some trepidation. Here's how to overcome obstacles and maximize use of mobile tech.
Time to Redefine the Role, Expectations of Practice Managers
I strongly believe practice management, in both the traditional and contemporary sense, has failed on its initial promise to create a more efficient practice.
Getting Patients to Pay Early at Your Medical Practice
Technology now allows practices to offer prepayment services to patients. Here’s how it can help your practice’s bottom line.
Top 10 E-mail Etiquette Tips for Your Medical Practice
E-mail presents challenges in conveying tone and can cause problems if misunderstood. Here are 10 tips to improve your practice's e-mail communications.
It's Time to Respect the Role of the Primary-Care Physician
A lot of my patients don't have, or don't understand the value of, a primary-care physician. It's time for both to start happening.
How One Practice Successfully Reduced Missed Appointments
By taking charge, tapping into technology, and implementing changes, chiropractor Jeff Robichaud lowered patient no-shows at his Massachusetts practice.
What Physicians Must Consider Before Going Concierge
Considering concierge medicine? Make sure your customer service is on point first.
Public Discussion of Patient Info Can Mean a HIPAA Violation
Discussing patient information outside of your practice and over the telephone can result in disclosure of protected health information (PHI).
Improving Customer Service in Your Medical Practice
Increasing referral and retention rates doesn’t have to be a huge and complicated equation of numbers.