Managers & Administrators

Don’t let your practice fall short when it comes to workplace safety policies and procedures. Here are some tips.

While the ICD-10 compliance date is nearly a year away, now is the time to begin training and education planning. Here are some tips.

Use this tool to identify, track, and monitor revenue-enhancement and cost-containment strategies.

Exit interviews tell you why good people are leaving – after they've left. Stay interviews help understand an employee's concerns while she is still on the job.

Want to recruit new patients and increase referrals? Try these simple techniques.

Here are the dos and don'ts of rewarding your hardworking employees.

Don't let your patients judge you by the dusty philodendron sitting in the corner. Use our easy checklist to make sure your waiting room measures up.

A healthy organization is crucial to success, but many practices are plagued by dysfunction.

Whether you work for a huge medical conglomerate or a small private clinic, you may not have much say regarding what you wear to do your job. You do, however, have full control over how you wear it.

As medical practices begin participating in value-based reimbursement initiatives, physician compensation plans must change. Here’s how.

Physician burnout rates are high and may increase if practices don’t step up their burnout prevention efforts.

Strategic planning as a process implies a look at the future and anticipation of changes. Your practice mission statement, values, and past performance will all dictate how your practice will respond to future events.

Here's how physicians can get eyes into their practices' operations - and fix what's broken.

Contrary to popular belief, money and praise are not the best motivators for medical office staff. Here are examples of effective motivation you can use today.

Do you think your patients would rather be educated by their provider or by Dr. WebMD? Make your practice the place patients can go to learn about their healthcare from the person they trust most - you.

Cloud computing may have advantages but snappy performance is not one of them.

Every medical practice has them - patients who are persistently late for appointments. Here are four tips to turn the tardy into time conscious.

You may be a good leader at your medical practice, but becoming great requires good instincts, experience, and hard work.

Workload inequity can undermine staff motivation and teamwork. Here's how to balance the load.

Here are seven simple things you can do to reduce no-show patients at your medical practice starting today.

Here are some key tips you can take to increase the volume of fee-for-service / cash paying patients at your medical practice.

Day-to-day operations at your practice can easily get derailed. Here's how to keep staff on track despite possible disruptions.

The government doesn't mind evaluating you through its EHR incentive plan. But as it moves past the two-year mark, it's time for us to evaluate the program's progress in getting physicians like you to adopt and use (meaningfully, of course) technology.

Running a medical practice is hard enough, but when the economy adds stressors, it gets even harder.

Your online content should be attracting patients to your office. Here’s an almost effortless way of improving every piece of communication you produce.

As patient portal implementation picks up at practices, physicians must get on board, say health IT experts

Not sure where to get started on your medical practice's operations manual? Here's a table of contents to get you started.

An emergency can happen any time at your medical practice, so perhaps now is the best time to have a plan in place and educate staff.

How are your policies and procedures driven? Here are some great tools for identifying a problem area at your medical practice.

By empowering your staff, you can improve the performance, care, and service your practice provides. Some call the concept employee empowerment, others call it employee engagement; I call it common sense.