Management & Administration

Good manners lead to highly satisfied patients. Here are our top 15 etiquette tips for physicians and staff.

When it comes to a straightforward family practice, a few simple tweaks can really change your bottom line, and your paycheck.

Applying lean thinking is becoming more prevalent as declining reimbursements and health reform pressures drive practices to operate more efficiently and at lower cost.

Here's how to ensure your physicians make smart and united decisions for your practice's future.

Without everyone's cooperation in your practice, change results can be compromised. Here are a few steps you can take to avoid sabotage.

Every medical practice could benefit from a formal relationship with a group of professionals with high level business skills.

It's time to give your medical practice its annual check-up. Here are three areas to focus on to get started.

Why you should set goals, not resolutions, for your medical practice this year.

It's nine times more expensive to acquire new patients than it is to retain the current ones. A few ways to ensure you'll keep yours.

Don't let lack of forethought regarding holidays harm morale at your medical practice. Here's how to create a smart holiday policy.

A recent blog has readers debating what holidays staff should have off, and how far in advance staff should be notified of holiday schedules.

Here's an example of one medical practice's completed SWOT analysis, and a sample SWOT analysis template your practice can use.

To ensure your medical practice fulfills its goals, create a document identifying key imperatives and action items. Here's an example.

In this presentation, medical practice consultants Lynn Spragens and Tom Gualtieri-Reed discuss the key elements that should make up a strategic plan.

Strategic planning can help your practice identify priorities for the year ahead. A formal strategic planning document can help ensure you adhere to that plan.

One of the biggest changes medical practices face is how they market themselves to new patients. Here's some guidance to help you for the future.

In preparing for 2014, make sure you consider the changes in the benefits your practice may offer.

As 2013 comes to a close, it's time to set forth new goals for your medical practice.

There are always winners and losers in game changing legislation like Obamacare, and physicians are uniquely positioned to do either in a big way.

Clinical documentation must be improved to meet the more rigorous ICD-10 specificity requirements. Prepare physicians with an ICD-10 readiness assessment.

Whether you are the physician leaving the office, or the practice being left behind, there are critical steps to take when a doctor gives notice

A recent Staff Care survey of nurse practitioners reveals off-the-chart career satisfaction, but fears of overextension loom.

Because it's impossible to stay on time all the time, here are our top 10 reception room recommendations for quality reading materials

When you are sick, dealing with a difficult organization is the last thing you want to do. Here are some easy ways to endear your practice to its patients.

Make sure the locum tenens staffing company your medical practice is considering provides these three essential services to better protect your business.