Managers & Administrators

Are you and your office staff up to date with the HIPAA privacy laws? After what I recently saw, you might want to have a refresher.

Medical practices have traditionally focused on patient care, leaving the business end to administrators. Now, as health reform advances, practice models are rapidly changing. Here's how to embrace the changes.

Which tech tools are must-haves? And how much are practices paying for all those tech goodies? Our annual survey of more than 1,300 practices has the answers.

A natural solution to an increased workload is to recruit for a new physician. Having a plan makes the process much more effective for both the new recruit and your practice.

Are you at a career crossroad? Here's how several physicians created new paths for themselves.

Receiving maximum practice compensation requires everyone to be on board. If you have a partner who simply won't comply with practice goals that can really hamper your practice. Here's what you can do to motivate your docs.

Where do EHRs fit in a world of general purpose and special purpose computers?

While the financial benefits of point-of-care dispensing may be appealing, the penalties of non-compliance must be avoided at all costs.

The break room is the one place people can go for a reprieve from the demands of a busy medical practice. All too often, though, it's a mess. Here are a few tips to help stem the chaos.

Losing a key member of your medical practice staff not only hurts operations, but it can be costly as well. Here are some tips to retain your top employees.

Florida physician's "feeding tube diet" is courting controversy, but he says it is like any other ancillary service to capture additional revenue.

The wise physician will find methods to fairly compensate and reward excellent patient care delivered by their medical practice staff.

Here's a simple form to download and use at your medical practice to set up a payment plan with patients.

Frustrated when you have to clean up a mess created by some sub-par competitor in your area? Leverage that angst into an opportunity to promote your practice.

Here are eight ways that physicians / providers can directly help improve patient retention rates.

Interruptions are part of daily life at a medical practice, but by addressing frequent work flow issues proactively, you can maintain great patient care.

Transitioning to ICD-10 presents big challenges, so turn to technology to ease your coding woes.

Public health as an important part of an allopathic, clinical program may be intuitive to some, but implementing it is still a challenge.

Clear guidelines on practice reporting structures will empower employees to work more effectively.

Whether you've decided to retire, relocate, or retreat from practice, you can reduce the pain for your patients and staff by following these five guidelines.

Here's a useful tool to allow each physician in a practice to provide input on hiring a new manager or redefining the role of a current manager.

Strategic staffing: Get your pieces in the right places

Looking for ways to praise your hard-working staff, without breaking the bank? Here's how to motivate your office to achieve the common goal of boosting patient satisfaction.

Reducing patient cycle time and improving patient satisfaction can both be accomplished if you improve your practice's communication channels.

From being a small business owner to ensuring patients are coming in for routine visits and following treatment plans, this trying economy is impacting all facets of medical practice.

The best performing practices in the country tend to have more staff than practices doing less well. Why? More support staff means physicians can focus on seeing patients -- and bringing in money. Find out how your staff per physician ratio compares to national benchmarks.

Many practices fail to appreciate the enormous value of strategic scheduling: a full schedule means a full day of revenue. Because even one missed patient makes a difference, we show you how to stack the deck in your favor.

Not enough hours in the day? Small changes can have a big impact on your practice efficiency - and your life.

Having your soul mate at the office is great, but beware of bringing personal issues into your practice.

Properly using technology at your practice is critical, as is determining who will help you use it effectively.