Managers & Administrators

Here's how to tell the difference between a solicitation for business and a legitimate request for information from an established insurance company or vendor.

It is important for practice leaders to remind physicians and staff that there is a professional way to handle disagreements.

Performance reviews boost staff performance and help mitigate risks associated with employee termination. Here are some tips for conducting effective reviews.

Exploring a problem or initiative with a new perspective can reveal a better way of accomplishing tasks.

If you're trying to boost staff efficiency, you first need to know what to measure - and how.

The key to providing perks is to understand what is meaningful to employees. Obtain their input and design perks that reward hard work and dedication.

With the holidays rapidly approaching, it’s a good time for a refresher on do’s and don’ts when planning an event for your medical practice.

More than ever, and while you may not want to accept it, practicing medicine is running a business. And you have to make changes that reflect this thinking.

It can be a great thing for a physician's spouse to work in the practice. It can also be a disaster. Here are some tips to make it work.

Studies show that bullying is common in healthcare settings. Here's how to identify it and address it.

My fellow physicians, we are a really smart group of people that have not received the proper instruction for the business world.

Good written communication is important. Here are the basic rules for e-mailing with staff and patients.

Why patients miss appointments, and how you can ensure they do so less often.

Making an impact on your patients - and your fellow medical practice employees - means bringing out the best in yourself. Sally Hogshead describes how.

Your front office is the face of your practice, therefore, it should be a top priority to hire and retain quality staff members.

The most important factor in hiring your next practice manager is matching the style of that manager to the needs of the medical practice.

Setting up an in-office lab comes with its fair share of regulations, but the rewards can be great.

Management expert Roger Gerard discusses how physicians can employ lean methodologies in their medical practices.

If your practice is reeling from a bad EHR implementation, don't despair. Consultant Carolyn Hartley shares techniques to recover and even excel.

Here's what a medical practice must consider as it evaluates hospital integration opportunities.

From billing to compliance to human resources, there is a multitude of ways you can outsource key practice functions to lighten your load.

Here is a five-step strategy you can use to develop a buzz-worthy brand that lets patients know exactly what to expect at your practice.

Do you know what type of role you want your practice manager to take on? Be clear about your expectations upfront.

The difference between physicians who manage risk and those who manage crisis when it comes to legal and financial planning.

Front-desk embezzlement schemes are typically the result of loose collection protocols and minimal oversight. Don't be caught lacking.

Every workplace has conflict. The goal is to find professional, respectful, and fair resolution. Here are eight ways to meet that goal in your medical practice.

For some operating their office to simply get the work done is preferred. But your practice can be more forward-thinking. Here's how.

Your patients may be asking about health insurance exchanges. Here's how to help direct them to the right information.

There's a time and a place for formal, sit-down meetings, but spontaneous brainstorming sessions have their value, too. Here are some advantages of the latter.

There's a myth that physicians aren't always good at business. But if they use the medical decision-making skills they have, they can be.