Managers & Administrators

Work flow, technology, and shaking up traditional job duties can all affect staffing needs

Here's how to work with your physicians to deliver the best possible outcome for your practice, yourself, and your boss.

Driving skills: learning to navigate the road to a successful medical career

Tips for transforming immature staff members into great employees

Tips for testing job skills - before you hire.

It's time to say goodbye; here's how to do it without creating collateral damage

Even if you've had a site for years, it's worth reevaluating what information lives there and update it from time to time.

Meeting patient expectations is a practical reality, and the sooner steps are taken, the better your outlook.

Mentoring might be one of the least costly ways to cultivate professional development of your staff

A step-by-step guide to finding the right person for your practice

Every medical practice needs a website, but what size and how fancy?

9 steps to creating and preserving your patient pipeline

Change can be great - when handled correctly. Here's how to stay on-point.

Make the most of patient complaints and compliments by communicating carefully with your team

If you truly want to have a thriving practice … then you have to shift your mentality and attitude about how your practice is run.

Here’s the story of how one physician was successfully able to create a practice so lean and efficient that he runs and manages it completely by himself.

Creating well-written job descriptions for all of your practice's positions is a must-do for your practice.

While medical practices vary widely in complexity and income, the successful ones all share one common trait: they plan ahead and look to the past for guidance.

Are the physicians in your office frequently bickering? A good relationship among the doctors might be the single-most important aspect to a successful group practice. Here's how practice administrators can keep the peace.

A 4-step guide to help your office: "Stop Talking About Trash ― STAT"

Adding ancillary services can be a great way to better service your patients and increase practice income. But do it the right way.

Walgreen's, Target, and other retail outlets are selling flu shots, physicals, and an ever expanding list of minor healthcare services traditionally provided in physician offices.

Do you wonder how you can become more efficient and improve your bottom line? Let technology address efficiency and reduce operational costs.

Poor layout and cramped quarters can decrease efficiency and patient well-being - here are some simple, low-cost solutions.

A company's mission statement should represent the core values and ideals of the founders' vision for their practice.

Knowing what a triple net is ― and isn't ― will help practices understand the true costs of their office leases.

With so much else changing in healthcare, it's understandable that you'd want to avoid thinking about transitioning to the coming ICD-10 code set. But the longer you wait to start, the tougher it will be to make the switch, and the more likely you are to lose money. Here's what you need to know to avoid claims denials and ensure a smooth conversion.

The more you ignore bad behavior the worse it's going to get; here's how to talk to your employees before they become toxic.

Keeping your staff in harmony and on the same beat requires stage-setting and a listening ear

No employer ― medical practice or otherwise ― is too small to need a comprehensive employee manual. Is it time to update yours?