Training

A recent MGMA stat poll found nearly half of practice leaders believe medical staffers need additional customer service training.

Virtual patient simulation app allows medical professionals to practice quick decision making in a clinical scenario without the real-life consequences.

Yul Ejnes, MD, and Eric Green, MD, are among the rare breed of physician who defend MOC. Here's why.

Saying the words maintenance of certification will get a lot of long, angry stares in the physician community. Here are a few reasons why.

Physicians are taking their well-known disdain for maintenance of certification to state legislators. Has it made a difference?

Are you celebrating and thanking your staff on a daily basis? If not, you could be creating a negative working environment.

Don’t just throw a new physician into the fire. Here are seven ways to ensure his success in acclimating to your environment.

A lawyer points to recent cases for examples of the importance of members of the medical community reporting sexual misconduct.

A practice consultant takes some time out to visit various practices, learning of communication gaps and training needs.

A practicing physician recommends 5 of his favorite podcasts to listen to during his daily commute or lunch break.

A physician offers advice on dealing with disappointed patients, offering advice from his real-life experiences.

Physicians face many risks beyond just malpractice; we take a look at one big liability issue in the news and preventable seasonal risks.

A doctor finds her scope of care narrowing considerably as the healthcare landscape changes, leaving her contemplating her future as a physician.

A recent settlement highlights the importance of medical facilitates reporting a breach of protected health information in a timely manner.

Don't let a lack of communication, EHR misadventures, or failure to be prepared lead to a damaging malpractice suit at your practice.

When was the last time you provided your staff customer service training? If it's been more than a year, it's time to set up training again.

Ocean Spray Cranberries is the perfect analog for an independent practice association – a cooperative comprised of independent entities with central operations.

It's time to better educate, and equip physicians and flight crews for common in-flight emergencies, according to this doc.

As PAs get more involved in today's medical practice, readers are split on whether or not this is a good thing.

Terminating an employee is never easy, but making the right preparations for your final conversation will help things go as smoothly as possible.

Allowing medical students to gain experience at your practice could be beneficial to all parties involved.

Physicians and recruiting professionals weigh in with challenges - and solutions - to today’s staffing challenges at medical practices.

Server-based EHRs lend themselves to in-house management. But technology expertise for the employee with that responsibility is key, say experts.

Avoid a misfire when bringing on a new practice manager. Here are some ways to evaluate them and make sure they are making the right moves.

Being short-staffed can cripple a medical practice, but there are resources you can use to avoid this being the case.

A lot can be learned from recent HIPAA violations, including how to avoid them at your practice.

Continuing education for admins is just as important as it is for clinical staff. 'It's imperative they keep up with healthcare's ever-changing environment.

Video marketing can be an effective way to attract new patients and boost your online presence, here are some tips to be successful.

A data security expert urges healthcare organizations to give a sweeping look at data security, using training and technology.

Processing credit cards leaves the door open for cyber-attacks, here's what physicians need to know.