Training

To truly be ready for the ICD-10 transition, start your communications now: with your physicians, your staff, and your tech vendors.

Instead of paying for airfare to expensive conferences, mobile apps are making CME opportunities more accessible for busy physicians.

Two nurses exposed to the Ebola virus in Dallas should not be scolded, as the CDC has done, but praised for their dedicated service to the public.

Medical school taught you a lot, but it didn't teach you everything. Here are 10 of the biggest lessons physicians say they learned while practicing medicine.

As a physician, take some time to learn a few medical practice management principles to more fully support your practice manager.

Considering the cloud for your medical practice data? Here are four strategies to get your medical practice more familiar with this health IT solution.

Over the years, I have found that a common problem in healthcare teams is not the content of the communication shared with patients and staff but how it is presented.

The chief patient safety officer at medical malpractice insurer The Doctors Company identifies six common communication missteps physicians make.

With projections of a primary-care physician shortage, this infographic from MHA @ GW explores the causes, effect, and possible solutions.

A former boss once said to me, “Medicine is all about the docs.” Indeed it is, but the staff that supports the docs determines how patients feel about the practice.

A poor first impression will diminish patient confidence, lower patient volume, and reduce your brand value. Here are some simple ways to start off on the right foot.

Some of your medical practice staff will require more intense ICD-10 training. Here's a step-by-step guide to get them prepared for the code set transition.

When medical staff members do not perform tasks properly, it drives down productivity and profits. Here's how to gauge the size of the problem and resolve it.

Your medical staff may behave differently when you are not around. Here's how to know what's really going on when you are not nearby.

By prioritizing physician leadership, you can help your practice successfully navigate the changing landscape of American healthcare.

If you're looking to hire a recent medical school grad for your practice, here are some things to help you and the new physician acclimate to the new environment.

Medical school taught you a lot, but it didn't teach you everything. What additional class would have most benefited you?

If you've ever heard a staff member try to calm an angry patient down on a phone call, you have a great opportunity for training.

New graduates are an untapped resource that can add innovative assets to your physician practice.

To help guide your practice operations, you only need a one-page strategic plan, says healthcare executive Michael Sappington. Here's a template to use.

Your practice needs a strategic plan to guide it into the future. And it's easy - all you need is one page to set a clear and concise path.

Speech recognition software can ease the transition to EHRs, but medical practices must take some important considerations.

Whether you have one physician or 17,000 to prepare for the ICD-10 transition, here's how to get them invested in implementing the new coding system.

Providing great customer service at your medical practice boosts revenue and patient satisfaction. Here are 10 tips.

Having at least another 18 months until ICD-10 becomes a reality can be a good thing for your medical practice. Here are four things to start doing today.

Despite how you feel about the ICD-10 delay, make it work for you, not against you. Here are five planning strategies to consider.

Payers are using deceptive methods to get medical practices to accept low rates and new plans. Don't fall into the trap.

Here are four assessment areas your practice can use to develop training for the ICD-10 medical coding system transition.

Whether they think it is good or bad news, savvy physicians will use the extra time to prepare their practices for the ICD-10 coding transition wisely.

Whether your medical practice was ready to implement ICD-10 in October 2014 or not, here's what you need to do to get ready for the transition in 2015.