Training

Investing time and attention in the medical practice staff hiring process reduces costs and boosts staff retention.

Congress decided that physicians need one more year to prepare for ICD-10. Here's what it means for your medical practice and the healthcare industry overall.

Here are some key reasons why medical practices should consider self-paced ICD-10 training for physicians and staff.

The ICD-10 transition will require practices to spend time and money, but doing so now will keep your practice from having to commit even more time or money after October 1.

There's plenty to do to get your medical practice ready for ICD-10, but proper training tops the list.

Avoid disruptions in your practice’s reimbursement by following these three steps to submit the most accurate code the first time, every time.

Some medical schools are offering three-year medical school programs. Do you think that provides physicians with adequate training?

Don't let your medical practice billing department drop the ball when it comes to great customer service.

Medical practices and hospitals must support their aging healthcare providers who may face the biggest challenges during EHR implementations.

As healthcare reform evolves, many medical practices are embarking on major projects. Here are some ways to increase the likelihood of success.

How to use technology and education to assist your medical practice's physicians with the ICD-10 transition before it happens.

Don't let the ICD-10 transition hurt your practice's bottom line. Here are ways for you and your staff to survive and thrive during this major change.

Don't let fear hold you back from taking advantage of EHRs. Here's how to address common fears and how to find great EHR help.

As a physician, I will be the champion for the ICD-10 transition and keep staff calm. But even I have some serious reservations about what lies ahead.

Begin ICD-10 preparations with an analysis of how the new code set will affect office work flow for each medical practice employee.

There's no way your practice can run on time, all the time. But there are some ways to ease patient frustrations when you do run behind schedule.

As a medical practice owner, you should have complete knowledge and understanding of every office role. Here are some quick ideas on how to make that happen.

Training, testing, and ongoing review and maintenance are parts of an action plan your medical practice should have for the ICD-10 transition.

Clinical documentation must be improved to meet the more rigorous ICD-10 specificity requirements. Prepare physicians with an ICD-10 readiness assessment.

Here are some small ways to boost customer service at your practice.

An internal systems assessment, developing a budget, and looking at documentation are key elements to prepare for the ICD-10 transition.

Here's how to tell the difference between a solicitation for business and a legitimate request for information from an established insurance company or vendor.

Learning how to use the new ICD-10 codes prior to implementation will be just as important as learning the new codes.

The best advice for practices struggling with patient collections is to have a plan, make sure everyone knows the plan, and then follow the plan.

As patients shoulder more of their healthcare costs, practices must step up patient payment collections efforts. Here are some tips.

Improving patient satisfaction does not need to be a huge undertaking. Just understand what patients appreciate and follow through.

Don't let health insurance changes in 2014 harm your bottom line. Here are three action items to consider.

Providing quality patient care is a prime contributor to physician satisfaction, while negative factors associated with EHRs increased physician frustration.

Here are five best practices for selecting, managing, and supervising your medical practice staff and improving their communication skills

How medical practices can create a compliance program and some of the specific areas it should address.