Staff

If you aren't giving your front-office staff kudos on a daily basis, you need to look closer at how they schedule your patients.

What if the opioid epidemic hits your practice and forces one of your providers to check into rehab? Here are some questions to ask yourself.

Doctors and practice managers must be aware of seasonal risks to avoid their medical practice becoming a little shop of horrors.

There is a shortfall of physicians in the field - here are a few potential ways to keep up with increasing demand.

With year-end coming up fast, now is the time to assess your business practices. Here are some thoughts.

A physician assistant specializing in treating addiction shares some of the ways she spots drug seekers and addicts on the job.

To help improve profits at your practice, mind your APCs: advanced practice clinicians.

In order to maximize productivity at your practice, you need to take control of all aspects of its operation. Here's how to start.

Collecting data to analyze practice operations doesn't need to be intimidating. 'One expert explains why.

Knowing and understanding your payer mix is critical in your business operations, and overall inflow.

As National PA Week approaches (Oct. 6-12), it's time to reflect on how far the profession has come in 50 years.

What would you say if I told you that the billing department should be the heart of your business?

A recent MGMA stat poll found nearly half of practice leaders believe medical staffers need additional customer service training.

The less stress you experience, the greater your ability to provide compassionate care, engage positively with your staff, and improve decision making.

You can add one more patient by rearranging your staff's tasks to find maximum productivity.

Your personality and style shouldn't be the overwhelming consideration when choosing a successor to run your practice.

Are you celebrating and thanking your staff on a daily basis? If not, you could be creating a negative working environment.

With advanced education and experience that affords flexibility, Certified PAs can bring vital expertise and skills to palliative care teams.

A PA-C explains how PAs can thrive in pediatric practices due to their diverse medical skill set and ability to communicate with physicians.

Your patients and staff members are your best marketing tool. Get them to be "super fans" of you and your practice.

When was the last time you provided your staff customer service training? If it's been more than a year, it's time to set up training again.

This blogger is taking on a new role at the American Academy of PAs (AAPA), where he'll work closely with the AMA.

As PAs get more involved in today's medical practice, readers are split on whether or not this is a good thing.

Use the "knowledge, skills, and attitude" concept when hiring staff at your practice, to ensure you bring the right person aboard.

My practice made an unexpected visitor a way to relax both employees and patients.

Terminating an employee is never easy, but making the right preparations for your final conversation will help things go as smoothly as possible.

Being short-staffed can cripple a medical practice. That's why having emergency staffing plans in place is a must.

This physician enjoys charting so much she wants to share her passion with fellow staff members at her practice.

In this month's coding column, we also feature answers to prolonged services codes and orthopedic ICD-10 codes.

Developing this kind of document can let physicians know what expectations your practice has of them.