January 2nd 2025
Got a patient who's abusing your staff, ignoring your advice, failing to pay his bill? When you realize it just isn't going to work, it's usually best to let the patient go. Here's how to do it correctly.
July 9th 2024
If you let patients know from the start what you expect from them, you’re far more likely to get the money you’re asking for.
February 16th 2023
It takes just one problem or inconvenience to affect the patient’s experience at your practice.
March 18th 2022
Doctors may see more patients, but diagnoses difficult.
October 8th 2021
How to talk with patients about vaccine concerns.
When Patients Record Conversations with Doctors: Appropriate or Not?
Smartphones are making it easier for patients to record conversations with their physicians - sometimes secretly.
Affordable Care Act Making Patients Savvy Consumers
While the effect of the reform law isn't big for me, I'm seeing patients more aware - and not necessarily happy - about the cost associated with their care.
Why Medical Practices Should Assist Patients with Insurance Enrollment
Efforts to enroll uninsured patients in Medicaid will continue throughout the year. Physicians need to look at technology to help.
Retail-based Health Clinics and Patient Care: Nuisance or Necessity
Retail-based health clinics can help ensure patient access to care as more gain insurance, but they also raise price transparency and reimbursement issues.
Three Ways Practices can Maximize their Biggest Assets: Patients
Attracting more patients to your medical practice and retaining them is easier than you might think. Here are three tips.
When a Patient's Physician Family Member Intervenes in Patient Care
Patients' physician family members can help ensure you are providing the best care to patients. But you need to handle the relationship with them appropriately.
Patients: Hospital Privileges Don't Mean Overruling Care Decisions
Getting patients to understand hospital privileges - and what I can do for them when admitted - is often a difficult discussion.
Five Things to Know About Medicare Advantage Plans
Here are five key points about Medicare Advantage plans to answer questions and clear up misinformation for physicians.
Poll: Is Your Practice Experiencing Higher Patient Demand?
More than 5 million Americans have signed up for private health plans through the health insurance exchanges. Is your medical practice feeling the effects?
Professional Courtesy to Physicians Has Its Limits
Pulling strings, asking for professional courtesy, whatever you want to call it, it can put physicians in a very awkward position.
Five Tips for Making a Dynamic First Impression on Your Patients
In the first 10 seconds to 30 seconds of a patient's visit, you can make a big difference in their satisfaction with your medical practice.
The Whole Is Greater Than the Sum in Patient Care
No matter how hard I work or how well I think I'm doing as a family physician, there are still areas where I fail my patients.
Why Some Patients are Trapped in Medicaid Coverage Gap
Some patients are disqualified from help obtaining health insurance coverage because they simultaneously earn too much, and too little.
'Defensive Medicine' Is Both Good Business and Good Medicine
My advice to physicians given certain facts is simple: Practice defensive medicine that puts the full range of modern diagnostics at your patient's disposal.
Four Burn Prevention Tips for Practices to Share with Patients
Physicians, physician assistants, and other healthcare professionals have a unique opportunity to help prevent burn injuries.
When a Patient's Family Member Hinders Physician Care
A recent interaction involving a patient's mother makes me wonder why we can't dismiss family members and if there's a lawsuit on my horizon.
Three Essential Elements of Boosting Patient Satisfaction
Patient satisfaction has always been important at medical practices, but as healthcare changes it's taking on an even bigger role.
Medical Practices Must Remember That Patients are Customers Too
As medical practices strive to provide great care to patients, customer service is sometimes overlooked.
Heart Awareness: An Interview with Dr. Shyla High
Heart disease is the leading cause of death for both men and women. Cardiology expert Shyla High shares her insight on prevention and action steps.
More Ways Your Practice Can Discover its Ideal Patient
How to focus on your ideal patient, what their issues are, and what they need most right now.
Smart Technology at Your Medical Practice
These highly sophisticated technology innovations can improve efficiencies at your medical practice.
Will CVS' Decision to Drop Tobacco Help Physicians?
Will the nationwide pharmacy's move to stop selling tobacco hurt or help your smoking cessation guidance to patients? Weigh in and tell us.
Six Smart Devices for Physicians and Their Patients
A look at some of the smartest technology for physicians today - or in the near future.
What Physicians Should Do When Cut from an Insurer's Network
Here are three initial steps physicians should take if they find themselves on the receiving end of a payer letter indicating they are being dropped from the network.
Discovering the 'Ideal' Patient for Your Medical Practice
A profitable and successful practice will struggle to exist, or at a minimum be unsustainable without a deep knowledge about your ideal patient.
ACA Barriers Put Physician Performance at Risk
The ACA is creating a middle class that is underinsured, threatening to undermine physicians' ability to improve population health, and to be rewarded for it.
Hospitals, Office Visits of Great Use In the Future, Doctor
As big a proponent of technology and data as I am, the truth is data has never cured anything and tech can't replace in-person interactions with physicians.
Battling Uncompensated Care in Dallas County, Texas
Dallas County Judge Clay Jenkins explains the true cost of uncompensated care and how a healthcare reform coalition is aiding Texas patients and physicians.
Terminating the Physician-Patient Relationship
The physician-patient relationship can be terminated for any non-discriminatory reason with proper notice. It is best to do so as cordially as possible.
Poll: How Important is Patient Privacy, When Public Safety is an Issue?
Is compromising privacy ever fair to patients, even in the name of public safety? Weigh in and tell us your opinion.