January 2nd 2025
Got a patient who's abusing your staff, ignoring your advice, failing to pay his bill? When you realize it just isn't going to work, it's usually best to let the patient go. Here's how to do it correctly.
July 9th 2024
If you let patients know from the start what you expect from them, you’re far more likely to get the money you’re asking for.
February 16th 2023
It takes just one problem or inconvenience to affect the patient’s experience at your practice.
March 18th 2022
Doctors may see more patients, but diagnoses difficult.
October 8th 2021
How to talk with patients about vaccine concerns.
Healthcare Dollars are Being Wasted Every Day
It disheartens me when I see healthcare dollars going down the toilet, but like most physicians, I don't know how to prevent it.
Patient Copays: To Bill or Not to Bill?
You can't order a coffee today and pay tomorrow, so don't let patients leave your medical practice without some kind of payment arrangement.
Would You Ever Refuse to Treat An Unvaccinated Child?
How does your practice handle it when a parent refuses to vaccinate his child in accordance with recommended medical guidelines?
HIPAA Security Has Teeth, So Locate and Secure Your Healthcare Data
So you think using a certified EHR makes your organization HIPAA secure? Think again. Careless users and mobile devices represent your greatest risk.
Being a Physician Also Means Being a Teacher
While we spend most of our days seeing patients, reaching out to teach others of all ages can very fulfilling for physicians.
Medical Practices a Place for Patient Concern, Not Complacency
Recent high-profile lawsuits involving bloodborne pathogen exposures highlight the risk of complacency and the need for industry responsibility.
The Top Ten Changes in Patient Expectations for 2013
Patient expectations have changed little in the past 15 months, but patient intensity has.
There Will Always Be Helpers in Medicine
The events of the Boston Marathon make me reflect on my own disaster response experience and my gratitude for all the 'helpers.'
EHR Can't Make Healthcare a Production Line
The goal of medicine is to heal people, not to mass-produce them.
Affordable Care Act's Obstacles to Eliminate the 'Uninsured'
The year 2014 was supposed to be the year the "uninsured" became a thing of the past under healthcare reform. That may not be the case now, however.
Four Steps to Healthier Accounts Receivable at Your Medical Practice
Stop cash flow from being a regular issue at your medical practice with these four tips to minimize the time between seeing a patient and getting paid.
Medicare Advantage Revenue and Your Medical Practice
Medicare's Annual Wellness Visits are a critical element for primary-care physicians to document ICD-9 codes on their Medicare Advantage patients.
Concierge Medicine Can Prevent Healthcare from Becoming a Commodity
Many physicians are troubled by changes they view as turning their profession into a commodity. But now is the time for action, not worry.
Health Insurance Exchanges and Physicians
Health insurance exchanges, created under the Affordable Care Act, take effect in 2014. Here's what they are and what physicians need to know.
EHR Rules Compete With Medicine's Grassroots Nature
Each physician must decide whether to comply with the spirit, or merely the letter, of the rules of EHR use. That is a grassroots decision.
Medical Match Days Missing the Mark
The answer to training more physicians and other providers like PAs has to go beyond didactic training, and include ample opportunities for clinical training.
Moral Courage for Physicians
In addition to the clinical duties of physicians are moral obligations. But does a physician always have a moral obligation to act in the best interest of patients?
One Patient's Medical Practice Customer Service Experiences
Your practice may be making these common customer service mistakes that create big dents in patient satisfaction.
Getting the Most Out of Patient Cancellations
Find out why patients are canceling their appointments, and then use that information give them more information and get them back into your medical practice.
Free PAs, NPs from Barriers to Providing Excellent Patient Care
Together is the only way we are going to be able meet the challenges facing physicians and other providers in serving the healthcare needs of the patients.
Emergency Rooms Continue to Serve as Patients' Primary-care Provider
Repeated use of emergency rooms for nonemergency care is having negative effects on our nation. But some innovative strategies to avoid this are emerging.
15 Things Doctors Hate Hearing Patients Say
Doctors have heard it all. Here's what some of our physician readers said they can't stand hearing from patients.
Clinton Offers Hopeful Message about Health IT Potential at HIMSS13
President Bill Clinton discussed the current state and future of healthcare in the U.S., including the role of health IT, at his keynote speech at HIMSS13.
Understanding Observation Codes
This article identifies the types of observation codes, how each is used, and relevant CPT guidelines for physicians and medical practices.
Achieving EHR Optimization at Your Medical Practice
EHR optimization is more than just getting the most out of the technology, says Trenor Williams. It is about the overall improvement of patient care.
Mobile Health Innovations Changing Definition of Healthcare
Mobile health continues to evolve, changing healthcare each day. But it remains to be seen if the industry can adapt to this ongoing innovation.
Telemedicine: Opportunity for Office-Based Physicians?
Is telemedicine a good thing for office-based physicians? Or, will all the teledoc services take away business?
How Involved Do You Get When a Patient Refuses Treatment?
Share what you do in this type of situation and why. Your response might help another physician deal with this issue.
Pricing Concierge Medicine Programs Not as Easy as it Looks
It is both a science and an art to determine the most effective price for a practice’s concierge program. Here are some observations and guidelines.
Painkiller Restrictions Hurt Non-physician Providers, Patients
There is no evidence PAs and NPs are a large factor in the illegal diversion of narcotics, so a recent recommendation to the FDA on pain control upsets me.