January 2nd 2025
Got a patient who's abusing your staff, ignoring your advice, failing to pay his bill? When you realize it just isn't going to work, it's usually best to let the patient go. Here's how to do it correctly.
July 9th 2024
If you let patients know from the start what you expect from them, you’re far more likely to get the money you’re asking for.
February 16th 2023
It takes just one problem or inconvenience to affect the patient’s experience at your practice.
March 18th 2022
Doctors may see more patients, but diagnoses difficult.
October 8th 2021
How to talk with patients about vaccine concerns.
Diagnosing America's Woes Greater than Just Healthcare
Political columnist George F. Will discusses America's myriad problems and their solutions, including our excessive healthcare spending and consumption.
Time to Cut Physician Reimbursement Red Tape
As we begin to correct bugs in health insurance exchanges, it is time to also give some thought to reducing the amount paid by each solo physician to get paid.
Three Good Reasons to Offer Lab Services at Your Practice
Setting up an in-office lab comes with its fair share of regulations, but the rewards can be great.
Patients Should Always Get a Second Opinion after Seeing Dr. Google
When you can access information about anything at any time, it's hard to separate good and bad medical information. That's where doctors should come in.
Patient Out-of-Pocket Expenses Rise, Squeezing Physician Cash Flow
The Health Care Cost Institute reports patient out-of-pocket expenses will rise 4.8 percent to $3,072 for a privately insured family of four.
Patient-Centric Revenue Solutions for Practices: Cosmetic Treatments
Simple procedures can add a substantial amount of weight to per-patient revenue at your medical practice.
Exceeding Patient Expectations: 6 Simple Techniques
Surveys show patient expectations are changing. Here are six practical techniques to help physicians meet those expectations and stay competitive.
The NSA, Protected Health Information, and HIPAA
The NSA has examined communication nationwide in a way that makes it logical to conclude that messages improperly accessed PHI and, therefore, violated HIPAA.
It's Time to Stop Oversimplifying Healthcare If We Hope to Fix It
Atul Gawande and others tend to speak about healthcare as if it is simple and straightforward. But those of us on the front lines know it is multi-layered and diverse.
The New Face of Drug-Seeking Behavior
Drug-seeking behavior has evolved into patients wanting new medications for older ones they've self-prescribed or demanding medications I don't feel they need.
New CMS Patient Observation Policy: What Physicians Should Know
Do you know what the new "Two Midnight Rule" is? You should as it is critical for physicians to appreciate.
It's Unprofessional to Point Fingers in Patient Notes
The hospital chart is a method of documenting care and a means of communication between providers … not a weapon against another provider.
What Practices Need to Do Now to Prepare for HIPAA Omnibus Changes
There are three main changes to HIPAA coming Sept. 23, 2013, that medical practices need to know about. Here's what they are and what you should do.
Prohibiting Physician Assistants from Admitting Patients Hurts Care
A proposed rule by CMS would severely hamper PAs and other nonphysician providers from helping patients in need of care, sometimes immediately.
Healthcare on Elysium: the Future Foretold?
While there is little to recommend this film overall, the idea of humans desperate for healthcare is not a very futuristic idea at all.
Health Insurance Exchanges: Good News, Bad News for Physicians
Initial estimates of new patients through health insurance exchanges are good for physicians, but maybe not so good for healthcare on a larger scale.
What Health Insurance Exchanges Mean for Physicians
The creation of new health insurance exchanges comes with new challenges for physicians, but perhaps not immediately, say the experts.
Patient Readmission Rates: One Metric to Closely Monitor
With more than 2,200 hospitals recently notified of reimbursement reductions by CMS, now is the time for physicians to watch those readmission rates.
It's Time to Respect the Role of the Primary-Care Physician
A lot of my patients don't have, or don't understand the value of, a primary-care physician. It's time for both to start happening.
From Volume to Value: Minimizing a Major Healthcare Shift
The shift from volume- to value-based reimbursement doesn't necessarily mean reinventing your medical practice. Here's why.
How One Practice Successfully Reduced Missed Appointments
By taking charge, tapping into technology, and implementing changes, chiropractor Jeff Robichaud lowered patient no-shows at his Massachusetts practice.
Medicare Annual Wellness Visits Decrease Healthcare Costs
The Medicare Annual Wellness visit can decrease utilization of unnecessary healthcare services. Here's how.
Reducing Paperwork at Your Medical Practice: 3 Solutions
Here are three solutions to reduce paperwork and improve the health of your practice by ensuring that patients receive more personal care and attention.
The Art of Patient Scheduling at Your Medical Practice
Here are some tips that will streamline the scheduling process allowing the physician, patient, and front office to perform at an optimal level.
Why Your Medical Practice May Have Exposure to a Cybercrime
You may not equate a HIPAA violation with a cybercrime, but if you have patient records, you need to secure and protect that information electronically.
The Challenge of Helping Patients Who Don’t Help Themselves
The most difficult patients are the ones who refuse the help medical practices can offer them.
Employer Mandate Delay: The Path to a Single-Payer Healthcare
Physician and author Elizabeth Lee Vliet says the real goal behind the latest healthcare reform delay is a federal push toward a single-payer system of care.
Four Easy Ways to Improve Patient Care and Satisfaction
How to elevate patient care at your medical practice, and potentially gain new patients.
Physicians Must Be Prepared for All Kinds of Patient Behavior
Medical practices are like any service-based profession, so there are bound to be unhappy, uneducated, or just plain strange customers.
Pros and Cons of the Patient-Centered Medical Home Model
Patient-Centered Medical Homes are good for healthcare, but medical practices should also be realistic about the model, if it is truly a good fit, and its results.