January 2nd 2025
Got a patient who's abusing your staff, ignoring your advice, failing to pay his bill? When you realize it just isn't going to work, it's usually best to let the patient go. Here's how to do it correctly.
July 9th 2024
If you let patients know from the start what you expect from them, you’re far more likely to get the money you’re asking for.
February 16th 2023
It takes just one problem or inconvenience to affect the patient’s experience at your practice.
March 18th 2022
Doctors may see more patients, but diagnoses difficult.
October 8th 2021
How to talk with patients about vaccine concerns.
Why More Patients May Seek Out Insurance-Free Practices
Just a few months after opening his membership medical practice, internist Michael Freedman is predicting large growth. Here's why.
New Medical Tech Not Hard to Swallow, Just to Implement
New wearable and ingestible wireless diagnostics promise to improve quality of life for physicians and patients … if EHRs would cooperate.
Meeting Patient Expectations Now Determines True Success
Your practice can do a great job managing illness, but without empathy and courtesy, the patient will feel the service and quality of care was poor.
When Families Secretly Intervene in Patient Care
It's hard treating individual patients, complicated treating families, and extremely difficult when families want to be "anonymously" involved.
Insurance Exchanges and Your Practice: 5 Collection Tips
Many of the health insurance exchange plans include high deductibles, so getting these patients to pay their portion of your fee is critical.
The HIPAA Threat Tied to Online Patient Behavior
When patients "check in" via social media, it may help cyber-thieves check out their personal information, something practices should be aware of.
Discussing End of Life Care with Your Patients
Early conversations with terminal patients and family members can often better inform treatment plans, and take out the emotional road blocks.
Is Healthcare.gov Using Google to Spy on Shoppers?
Recent reports accuse the federal government of doing exactly what HIPAA prohibits: sending consumer data to private companies for sales and marketing.
A Physician's Perspective: Parents Who Refuse to Vaccinate
We accept patients whose parents refuse to vaccinate them into our practice, but it's not an easy road, and it's not an easy decision.
Ten Things Physicians Wish Patients Understood
We asked physicians what they wish their patients understood about their profession. Here's what they said.
The Inspiring Way One PA Has Made a Big Difference
We are often so overwhelmed with our everyday practice problems that it can be difficult to remember the bigger picture. Here's a reminder.
Great Online Patient Content You Already Have
Looking for online content to connect with existing and potential patients? Good news. You already have it. Now here's how to use it.
Three Simple Strategies for High-Deductible Patients
Patient deductibles have gone from getting patients' "skin in the game" to being "skinned alive." Their problems are physicians' problems.
Incidence of Healthcare-Acquired Conditions Increase
Winter weather often leads to an increase in hospitalizations. Make sure you document all preexisting conditions prior to hospitalization.
New Home-Care Model for Medicare Patients
CMS' home-care demo appears to cut costs, but medical practices are still waiting to share in savings.
Benefits of Home Care
MedStar's house call program reduced total Medicare costs by 17 percent over two years, demonstrating viability of Medicare's Independence at Home program.
At a Glance: Medicare's Independence at Home Demo
Can homebound Medicare patients benefit from home-based care? CMS demonstration project aims to find out.
Physicians: What's Your Emotional IQ?
High emotional intelligence is a top priority for patients, medical practices, and hospitals who are seeking new physicians. How would you match up?
How I Will Communicate Better with Patients in 2015
This year I resolve to communicate better with my patients. Here are five tactics I will use to accomplish my goal.
Five Common HIPAA Compliance Issues to Avoid
As we head into 2015, among the many items to consider is whether your medical practice’s operations are compliant with HIPAA.
Survey Reveals Patients' Perspectives on EHRs
We seem to always talk about the EHR from the perspectives of healthcare providers. But what do patients think of EHRs?
Top 10 Health Apps of 2014
Here is Physicians Practice's list of the top health apps in 2014, for physicians and their patients. Featuring links to download the apps.
When Patient and Physician Disagree on Treatment
I always seek to provide a therapeutic interaction. However, I often seek it in the certainty of medical knowledge and behind the veneer of science.
Twelve Tips to Collect More from Patients
Start 2015 off on the right foot. Here are 12 ways medical practice experts say your practice can collect more from patients.
Dealing with a Patient's Disruptive Family
Here's how to address and deescalate the situation when family members become disruptive or aggressive, and threaten to hinder patient care.
Patient-Centered Care Versus Patient-Directed Care
We have all experienced patients who demand certain tests or treatments and see the physician’s role as rubber-stamping whatever is desired. Here's how to deal.
Quality Patient Care During the Holiday Season
Patients' Biggest Gripe About Physicians
We know patients feel frustration with their physicians on some level. But, surprisingly, it's not always about the long wait.
Why Physicians Must Confront Drug-Seeking Patients
Drug-seeking patients are likely coming to your practice. Here's how to address the situation and, if necessary, end a physician-patient relationship.
Higher Health Insurance Rates for Unhealthy Lifestyles?
At what point should an individual take responsibility for his health, and should there be a financial incentive/disincentive to influence that lifestyle?