January 2nd 2025
Got a patient who's abusing your staff, ignoring your advice, failing to pay his bill? When you realize it just isn't going to work, it's usually best to let the patient go. Here's how to do it correctly.
July 9th 2024
If you let patients know from the start what you expect from them, you’re far more likely to get the money you’re asking for.
February 16th 2023
It takes just one problem or inconvenience to affect the patient’s experience at your practice.
March 18th 2022
Doctors may see more patients, but diagnoses difficult.
October 8th 2021
How to talk with patients about vaccine concerns.
'Rx: The Quiet Revolution': It All Starts with Mindset
The PBS documentary is an excellent example of how a patient's mindset leads them to healthcare ownership, not just placing that burden on the physician.
Sorry Parents, No More Medical Excuse Notes
Our pediatric practice has a new policy: no more medical excuse notes. Here's why we did it and how we let everyone know about our new stance.
Texas Medical Board Unplugs Telemedicine for Some
A new rule in Texas aims to expand the use of telemedicine, but it may have the reverse effect for some patients who may need it most.
15-Day Patient Collection Letter
Close communication with patients is vital to good collections. Send a collection letter after three failed statements, so patients know you mean business.
'The Quiet Revolution': A Physician's Reaction
This fascinating documentary, about improving care while saving money, can teach physicians - and America - a great deal.
'The Quiet Revolution' Reminds Us Patients Are Partners
A new PBS documentary presents a revival of an old way of thinking in medicine; one that worked well for America for a period of time.
PAs at Alabama's Table to Fix Broken Healthcare System
PAs have always taken a team approach to medicine. That focus is applicable to policy issues as well as clinical ones.
Smart Data Use a Key to Physician-Led ACO Success
Using available data to identify potential high-risk patients before they become high-cost patients can reap rewards for accountable care organizations.
Social Media Leads the Way in Patient Engagement
Practices can interact with patients in many ways using social media: from community engagement to patient education to crisis communications.
Meaningful Use Doesn't Benefit My Patients
The demands of unproven quality measures create a constant stream of paperwork and erode the essential foundation of the doctor-patient relationship.
Competing for New Patients at Your Practice
A designer waiting room will surely impress new patients, but will not affect the quality of care you provide. Make sure you focus on meaningful metrics.
How Patient-Generated Health Data Helps Physicians
Using technology to harvest and integrate patient data into the EHR is an efficient means of saving provider time, and engaging patients in their care.
Patient-Centric Processes Can Boost Productivity
Giving patients the courtesy and attention they deserve can significantly increase practice productivity, and make everyone happy.
Tips to Help Your EHR Blend into Your Practice Design
Use smart design choices to seamlessly integrate your EHR into your medical practice, and into the patient visit itself.
Why One Health System Eliminated its Reception Area
Need to accommodate more patients and exam rooms in your medical practice? Consider eliminating the reception area.
Documenting Patient Data in the EHR
The ability to document in the EHR is a blessing and a curse. My fear is to produce a note that has a lot of words, but says nothing of substance.
Ten Online Health Resources to Recommend to Patients
Are your patients relying too much on inaccurate information from Dr. Google? Here are some resources to steer them in a better direction.
PAs are Often at the Heart of Rural Healthcare
Here are five ways certified PAs are helping to solve the nation’s rural health challenges.
Five Reasons Your Staff Fails to Collect from Patients
Collecting from patients is vital to a practice's bottom line. But often, it is an inconsistent process, done poorly. Here's what you can do about it.
Improving Primary Care, Spine Specialist Relationships
Here are four ways primary-care physicians can better collaborate with spine specialists for coordinated patient care.
Is This the Year the "Doc Fix" Becomes Reality?
Without a compromise by March 31, physicians treating Medicare patients will face a 21 percent reduction in payments. But there is hope.
A Physician's Role in Team-Based Patient Care
There are numerous benefits for physician participation in a care-team program to benefit their medical practice's complex-care patients.
Patient Care Comes Before Physician Friendships
Would I like to be friendly with all the referring docs? Sure. But I won't compromise patient care for the sake of camaraderie.
Navigating a HIPAA Breach at Your Medical Practice
Understand the ins and outs of a HIPAA breach and, more importantly, avoid them with 12 strategies to enact at your practice.
The Doctor Knows Best
The growing list of payer demands continues to drive medical decision making. It can also impede patient care and hasten physician burnout.
The Emotional Struggle After a Patient's Overdose Death
One of our patients recently died of a heroin overdose. Could we have seen this coming? What can we do now to help his family?
How I Respond to Vaccine-Reluctant Parents
The “vaccine discussion” is always challenging. Here's how I respond to the common vaccine-related concerns that I hear from my patients' parents.
When Physicians' and Patients' Perspectives Differ
One of the most crucial aspects of patient relationships is understanding how our thinking as physicians compares to how patients tend to think about medical problems.
Five Keys to Help Physicians Connect via Social Media
In the digital world, it's not about you, it's about your patients. They're looking for help answering their health questions.
Three Ways Physicians Can Reduce Drug Misuse
New data from Quest Diagnostics suggests while the rate of misuse of prescription drugs is high, there are strategies for physicians to use with patients.