January 2nd 2025
Got a patient who's abusing your staff, ignoring your advice, failing to pay his bill? When you realize it just isn't going to work, it's usually best to let the patient go. Here's how to do it correctly.
July 9th 2024
If you let patients know from the start what you expect from them, you’re far more likely to get the money you’re asking for.
February 16th 2023
It takes just one problem or inconvenience to affect the patient’s experience at your practice.
March 18th 2022
Doctors may see more patients, but diagnoses difficult.
October 8th 2021
How to talk with patients about vaccine concerns.
Cities Counter State Refusal to Expand Medicaid
Texas is a prime example of a state refusing federal funding for Medicaid out of misplaced principals that in the end hurt access to care.
Healthcare Reform, ERISA Claims, and Government Health Plans
Thanks to the Affordable Care Act, all claims filed under government plans are now on equal footing with ERISA-governed health plan claims.
Flu Vaccines for Healthcare Providers the Right Thing to Do
Despite the controversy, it is important for all healthcare providers to get their own flu shot to control the epidemic and aid patients.
Etiquette Tips for Medical Practices
Good manners lead to highly satisfied patients. Here are our top 15 etiquette tips for physicians and staff.
Physicians, Patients, and Price Opacity
Skyrocketing insurance deductibles, Medicare, and Medicaid price manipulation shifting costs to private insurers and opaque prices are robbing your patients.
What We Can Learn About Work-Life Balance from Challenging Patients
Much like my patient, I often have spent precious moments creating responses to the unanswerable questions of "if only" and "what if."
Patient Visits: When No-Shows Aren't a Bad Thing
Patient no-shows: Most medical practices want to avoid them, but sometimes I hope they happen in the best interests of my office.
Physicians: Improve Yourself, Your Medical Practice in 2014
From learning about ICD-10 to having more patience with difficult patients, here is one physician's list of resolutions for this year.
Joint Commission Announces Patient Safety Goals
Medical practices should be aware of all National Patient Safety Goals, but especially these four in their daily operations.
Don't Let Patients Take Advantage of Your Medical Practice
Where do you draw the line between good patient service and compromising your medical practice policies? Here's some advice.
How Physicians Can Help Patients Manage Stress
Stress affects your patients' health, and your practice's outcomes. Here's how to help them.
Improving Patient Relations at Your Medical Practice in 2014
Having gone through the medical system as a patient I came away with some insight into the lives of patients that billers usually don't see.
Five Steps for Improved Customer Service at Your Medical Practice
Making the holiday spirit the norm at your medical practice can result in more satisfied patients, happier families, and an increase in referrals.
Five Ways Medical Billers Can End the Year Strong
Why the end of the year is stressful for medical billers at physician practices, and what they can do to alleviate some of that stress.
How a Patient Portal May Have Saved a Patient's Life
On this Thanksgiving Day, Missouri family man Tom Smith expresses gratitude for his physician's patient portal.
How to Mitigate Opioid Prescribing Risks at Your Medical Practice
Physicians without proper opioid prescribing policies may unknowingly help patients engage in illegal activities, and they could face liability issues.
Seven Reasons a Medical Practice Can Be Thankful This Year
Does your practice have something it is thankful for? This is the perfect time of year to begin the habit of flexing your gratitude muscles!
Physicians Dropped by Health Plans for Overutilization
For Medicare to survive and to decrease healthcare costs in this country, healthcare delivery needs to change.
Physicians and the Financial Challenge of Providing an Interpreter
When a patient needs expensive translation services, is there an alternative to paying for them and taking a revenue loss?
Accepting Insurance Exchange Plans: What Physicians Must Consider
Doctors are pretty much split on whether they will accept the new healthcare insurance exchange plans. Should they?
Ethics on Ending the Patient-Physician Relationship
Need to “fire” a patient for non-payment or disruptive behavior? There are ethical principles to consider.
How Private Labeling Increases Medical Practice Revenue
If you can find a product or product category you are passionate about, private labeling is a great option to promote your brand and your medical practice.
The Impact of Income Inequality on Out-of-Pocket Healthcare Costs
A recent interaction with a patient over who should and shouldn't pay copays due to income got me thinking about how income equality affects healthcare costs.
Allergy Testing and Treatment in Your Medical Practice
Here are some different ways of thinking about testing and treating your patients for seasonal allergies.
Keeping Up with the Copay: Health Plan Changes Always Happen
Changes to health insurance plans are hard to keep up with - for patients and even for physicians.
Why Healthcare Reform Won't Eliminate the Demand for Free Clinics
Free health clinics will not only continue to see an increased demand for patients, but they might even take some from private practices.
Workers' Compensation Plans: Getting Patient Claims Paid
Not being paid for workers' compensation claims? Here are a few areas you can look at to make sure your medical practice is in compliance and will be paid.
How Practices Should Deal With Late Patients
When patient lateness is a problem, there is a solution. Here's what the experts say about keeping appointments on time at your medical practice.
Patient-Centric Revenue Sources: Ultrasound for your Medical Practice
How physicians across many specialties utilize ultrasound and portable ultrasound machines in their clinics.
MGMA: ACA Exchanges, Integration Top of Mind for Physicians
MGMA executives share recent data on physician concerns about the new healthcare insurance exchange program.