December 26th 2022
Providing great customer service at your medical practice boosts revenue and patient satisfaction. Here are 10 tips.
September 1st 2021
Access leading experts at a fraction of the cost.
August 24th 2021
Business training filled with tips for physicians.
August 21st 2020
More Compliance Officers (CO) are engaging in Virtual Compliance Assistance (VCA) as an affordable option to quickly adapt to the industry’s shifting regulatory environment.
June 26th 2020
How a high-volume clinic opened during the pandemic by planning for three principal areas of importance.
Common Medical Practice Documentation Pitfalls to Avoid
Great documentation at your medical practice will boost revenue. Is your practice doing all it can to ensure physicians are documenting correctly?
Five Ways Medical Practice Staff Can Reduce Malpractice Risks
Is your medical practice staff doing all it can to reduce the likelihood of a malpractice lawsuit? Here are some tips.
Medical Practices Should Add ICD-10 to their Compliance Plans
With ICD-10 only a year away, your medical practice needs to build ICD-10 into its compliance plans for 2014 and beyond.
Know What Your Medical Practice Employees are Doing at All Times
Keeping an eye on medical practice employees can be tricky, so implement transparency, accountability and expectation into their daily work life.
Turn Physician, Administrator Vacations into Staff Learning Opportunities
When practice leadership vacations, it can be hard on operations. Here's how to prepare your staff and remedy problems quickly.
Avoid Medical Practice Productivity Loss Due to ICD-10
Learn what you need to focus on now to adequately prepare for the ICD-10 transition.
What May be to Blame When Medical Practice Staff Lacks Initiative
Medical office staff is particularly prone to learned helplessness. Here's why.
Should Resident Work Hours be Limited?
A recent Washington Post article examines whether limiting resident work hours is best for patients and residents. What do you think?
Help Medical Practice Staff Navigate the Insurance Verification Maze
Here are tips to overcome the misinformation and runaround your medical practice staff often gets when verifying insurance to get closer to an accurate payment.
Three Characteristics of Ideal Medical Practice Staff
When hiring for your medical practice, you want staff to treat patients as if they were the patient themselves. Here are three traits to look for.
Job Security of a Medical Biller
To excel in billing, one must have skin as thick as an East Texas armadillo and juggling abilities of a circus act.
Customer Service Training for Your Medical Practice
Routine customer service training should occur at your medical practice. Here's how to make a training plan and check in on what staff are taught.
Four Easy Ways to Boost Patient Time of Service Collections
Simple ways your medical practice staff can increase the likelihood patients will pay when presenting for appointments.
Crisis Communication Tips for Medical Practices
The unexpected can happen at your medical practice. But you can take proactive steps to get you and your team ready. Here's how.
Advice for Physicians Preparing for Maintenance of Certification
Many have debated maintenance of certification, but I think reviewing and refreshing ourselves allows us to be well-rounded physicians.
When Your Medical Practice Workload is Too Great, Delegate
When you are on your way to burning out, and if you can't add a new hire to your medical practice, at least learn to delegate.
Courteous Practice Staff Can Reduce Your Malpractice Risk
Patients who feel disrespected or poorly treated are more likely to sue if there is a bad outcome. Here's how to encourage a more respectful office environment.
Why Medical Practices Scrimp on EHR Training But Shouldn’t
Training may be one of the biggest barriers to full EHR buy-in from clinicians, study says.
Physicians, Practices Should Decide PA Supervision
The most reasonable and productive regulation of physician assistants is to allow decisions regarding supervision in the hands of physicians and practice sites.
Preparing Your Medical Practice Staff for ICD-10
Everybody at your practice has a role in the ICD-10 transition, but that doesn't mean they should all be coders. AHIMA's Kathy DeVault explains.
Six ICD-10 Transition Tips for Medical Practices
It can be difficult to determine how to prepare for the transition to ICD-10. Here are some tips.
Being a Physician Also Means Being a Teacher
While we spend most of our days seeing patients, reaching out to teach others of all ages can very fulfilling for physicians.
AAPS Sues over Maintenance of Certification
The AAPS' Jane Orient discusses the suit's claim that physicians are being "locked out of the ability to treat patients" due to onerous recertification efforts.
Boston Bombings Highlight Importance of Healthcare Teams
Training and the full utilization of the skills of everyone on the healthcare team is what made the difference in Boston, minimizing death and disability.
Five Ways to Transition Physicians to ICD-10
Fostering physician engagement and training physicians to handle the ICD-10 transition is critical. Here’s how to get your physicians up to speed.
There Will Always Be Helpers in Medicine
The events of the Boston Marathon make me reflect on my own disaster response experience and my gratitude for all the 'helpers.'
5 Steps to Ensure Better EHR-Provider Outcomes
In the underlying causes of failures and dissatisfaction with EHRs, there are actually several issues that require commitment from vendors and providers to solve.
ICD-10 Testing: Know Where to Begin
Early ICD-10 testing will allow your medical practice to identify and resolve issues before they disrupt your claims process.
Should Foreign-Trained Doctors Have The Same Opportunities?
What do you think is the appropriate approach to foreign-trained doctors who hope to practice in the United States and why?
Easing the Transition to Your New Medical Practice
It’s tough to be the new guy. Here’s how to deal with the five most-common problems physicians experience when joining a new practice.