Patients

With the California Insurance Commissioner recommending the DOJ block the Anthem-Cigna merger, it seems that patients are finally being put first.

In a study, physicians were asked to reflect on their communication with patients. Three themes seemed to emerge.

Researchers recently discovered that physicians can improve care by looking in the metaphorical mirror through "open-ended reflections."

What do physicians have to know about the legal ramifications about prescribing or recommending medical marijuana to a patient?

Patient engagement is important for practices to ensure better care for the patient. Here are nine ways to improve your patient engagement efforts.

Move aside medical degrees and fellowships, this doctor is showing off his Yelp reviews and statistics for his patients to see.

The seasons take on a different meaning for a doctor. There are the literal seasons and the metaphorical seasons of life.

As compensation becomes more closely tied to value-based care, it behooves physicians to develop new strategies to care for their sickest patients.

One doctor believes she has found the right way to get patients to not sue her practice. Will it work and indemnify her?

Every physician practice is dealing with stretched resources these days, but that's not an excuse for bad customer service.

What is the way to improving poor reviews from patients online? One expert says it comes down to basic customer service.

After taking a trip to the highlands of Guatemala, this provider is looking at non-communicable diseases in a new, scarier light.

This doctor says one patient's care plan reemphasized why he has continued to stay independent in the era of consolidation.

Certainly physicians want to be responsive to their patients. But they shouldn't provide 24/7 "on-demand" services like Amazon.

Some patients really want to be prescribed medical marijuana. In this case, he has gone to quite a few doctors to make it happen.

When you read reviews on online review sites, you typically read about the physician. But have you ever read how awesome the billing experience was?

One provider shares his experiences in delivering care in a third-world country and the tough realities of life in these areas.

Discharging a patient from your practice can be a difficult decision. However, if done the right way, your practice will be better for it.

In part one of a two-part blog, this MD shares what she sees are three of the biggest changes that have come from the implementation of the ACA.

One doctor commiserates on the fact that drugs can be incredibly expensive, forcing her patients to choose between medications and paying rent.

In the rush of daily practice it is easy to miss what patients are feeling. But often just a few minutes of mindful attention can make all the difference.

PAs in rural areas can fulfill an important role in helping physicians address the needs of female patients.

With the drive to consolidate healthcare delivery, physicians are more often required to refer patients to in-network specialists.

In the era of qualitative analysis, one doctor says that a physician-patient cannot be gauged by statistical measures. These measures miss the point.

In order to improve customer satisfaction to attract and retain patients, practices can take these three basic steps.

Patients can sometimes be vague when talking about how they reacted to a medication a doctor has prescribed.

Email is a simple way for physicians to improve care and lower costs for their patients. Yet, most claim that patients don't want to interact this way.

Here's one patient that has his mind made up on what he should do when he is told he is perfectly healthy.

One MD found out recently what it's like to be on the other side of the patient-doctor encounter. What were her fellow patients saying about doctors?

As the medical community grapples with opioid prescription, one doctor says she has seen first-hand that these medications do not cure chronic pain.