Operations

Patient satisfaction has always been important at medical practices, but as healthcare changes it's taking on an even bigger role.

Here are some tips to keep your medical practice and your patients safe during what is shaping up to be a tough winter across the US.

A recent report from HHS warns physicians about improper use of their EHRs, especially the copy-paste function.

EHR is a burden, and as such, there should be evidence of effectiveness before it is imposed upon physicians and medical practices.

Don't lament the end of Windows XP for your medical practice. With today's advanced technology, the road ahead is actually far better.

Most practices engage in goal-setting, but many make big mistakes along the way. Here's how to create smart goals at your practice.

A recent directive from the Department of Veterans Affairs enhances PA autonomy while strengthening team and collaborative practice.

With the deadline for the end of support and updates for Windows XP, here are five important steps for your practice to avoid HIPAA and HITECH Act violations.

Physicians, are you giving your patients a credit union or big bank experience? Here's how to tell and make some changes.

To operate efficiently and profitably, medical practices must devote time and attention to non-urgent, non-routine matters.

Take our 14 question quiz to see if you have defined physician and manager responsibilities correctly in your practice.

If I can make it to the office in bad weather, and patients can make it, when do I require staff to also show up vs. stay home?

If you’re looking to stay independent and interested in integrating with other practices, here are three tips to help you decide whether it is right for you.

The physician-patient relationship can be terminated for any non-discriminatory reason with proper notice. It is best to do so as cordially as possible.

Angelo Scozia of Willis North America discusses using human capital to mitigate medical practice risk and how to empower your employees.

Is billing for an "incident to" service really worth the extra 15 percent in reimbursements? In my opinion, there are more pitfalls than benefits.

Life lessons are all around us. When they happen in your practice, do you know how to identify them and apply what you've learned?

A new year is the perfect time for your practice to set achievable goals to improve patient satisfaction and your bottom line.

Medical practices need to identify, document, and manage vendor relations more so than ever under the HIPAA Omnibus Rule. Here are some steps to help.

2014 is going to be harder for most medical practices than many believe mainly due to change apathy and paralysis in dealing with major changes.

Patient no-shows: Most medical practices want to avoid them, but sometimes I hope they happen in the best interests of my office.

From learning about ICD-10 to having more patience with difficult patients, here is one physician's list of resolutions for this year.

Medical practices should be aware of all National Patient Safety Goals, but especially these four in their daily operations.

Health IT and its data is rapidly becoming a powerful tool for the federal government in combating potential healthcare fraud nationwide.

Lost the love for your EHR? How to know when to call it quits.

In part one of a three-part series, human capital expert Angelo Scozia explains how medical practices can decrease risk and increase revenue.

It's time to give your medical practice its annual check-up. Here are three areas to focus on to get started.

Price transparency, once virtually taboo, is now a source of trust between physicians and patients. It's important to meet patient expectations for care and cost.

Having plans in place for ICD-10 and patient engagement are the final steps in creating a medical practice survival plan for 2014.

Don't let lack of forethought regarding holidays harm morale at your medical practice. Here's how to create a smart holiday policy.