Operations

Whether you are hoping to solve a problem at your practice or simply trying to improve a process, the easy-to-follow OODA Loop method can help.

Helping patients accept your nonphysician providers.

Combining forces to work as a team will increase your practice's chances of getting paid, and can actually decrease workload.

A change by CMS to its claims submission process for Medicare Advantage affects both physicians and their practices. Here's what you need to know.

Practice employees are more than salaries. If you use them in the right places at the right time, they are revenue generators supporting your physicians.

Practice managers often fall in to common office habits, but going against conventional practice may result in a better office culture and cost savings.

Market forces are driving new healthcare models, so it's critical to look at your practice's future. And collaboration may be the key to any kind of longevity.

"Better-performing medical practices" excel in four performance categories, according to the MGMA. How does your practice stack up?

Communication, support, and education - especially on finances - are key areas for physicians and practice managers to work together in a team environment.

Laura Palmer of the MGMA says a little patience in hiring your next medical practice staff member goes a long way. Here are eight tips to find the right fit.

Last-minute holiday vacation requests can put a strain on your practice. Here are some ways to avoid the turmoil.

Here are some guidelines to measure the true value of your medical practice, including a look at post-transaction compensation.

Conflict between medical practice staff can devastate a practice. Here's how to prevent and/or deal with it appropriately.

EHRs are not the only way your practice can cut down on paper usage. Here are four other ways practices can save paper, time, and money.

Simple strategies to trim expenses can pay big dividends for your practice.

The most common concern raised about medical practice staffing is cost. I would argue that other factors should be looked at first.

A solid operational plan at your medical practice will allow you to proactively adjust to an oncoming crisis. Here's what every plan should include.

Outsourcing practice functions is not automatically a win-win. Make sure you consider both positive and negative effects prior to making a decision.

When staff members are overloaded, look for simple ways to maximize their productivity. You don't always need to add staff.

Can't decide between myriad EHR vendors in your quest to meet meaningful use? Here are five tips for a DIY approach based on one practice's experience.

Sleuthing out root problems in your practice operations may begin with simply asking "Why?"

Your practice's business associates can lead to HIPAA issues. Here are three tips to ensure your vendors can ensure the safety of protected health information.

It is my medical practice's fifth anniversary. Here are eight things I've learned about myself and running a business.

Stepping up your customer service can be enlightening and rewarding. Following up with patients is one way to find out how well you are doing.

Physicians in small practice need to explore how they can survive in a changing financial environment.

Thinking about outsourcing? Here are five situations where it is not a good idea.

One of the keys to successful implementation of EHRs is good communications with your vendor. Here are four tips to a better dialogue.

Apple anticipates that even the best laid plans go awry, so they seek out the failures and fix them using customer support. Why can't EHR vendors do the same?

Updating and writing down your billing process provides multiple tools for you and your staff, and helps ensure payment success the first time.

Patient access to care has become problematic. One way to address this is to standardize scheduling procedures.