10 ways to provide better customer service

Physician engagement is key to clinical and financial performance.

Peter H. Reilly, North American health care practice leader and chief sales officer at HUB International, joins the show to discuss risks that medical practices face in the year ahead.

While there are numerous issues to cover during your lease negotiation, here are four essential concerns for a medical practice that are too often minimized or even overlooked.

Physicians Practice® spoke with Fernando Mendoza, MD, FAAP, FACEP, the founder and CEO of Scrivas, LLC, about the rising rates of reported burnout among physicians and how medical scribes might be able to alleviate some pressures from physicians.

How practices can battle agains the retail threat.

The impact of behavioral biases on health care business decisions.