10 ways to provide better customer service

Handling hostility, so those difficult ones (and everyone else) wants to work with you.

Physicians Practice® spoke with Fernando Mendoza, MD, FAAP, FACEP, the founder and CEO of Scrivas, LLC, about the rising rates of reported burnout among physicians and how medical scribes might be able to alleviate some pressures from physicians.

Empowering the healthcare workforce is critical to not only improving employee retention and wellbeing, but also to delivering safer patient care.

Physicians Practice® spoke with Dr. Nada Elbuluk, practicing dermatologist and director of clinical impact at VisualDx, about how cognitive biases present themselves in care strategies and how the industry can begin to work to overcome these biases.

AI is poised to revolutionize the patient’s and the clinician’s journey, from initial symptom assessment to long-term care management.

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