Physicians Practice Pearls®

While human contact is natural and banter is commonplace, be mindful of how words and actions are received by those with different perceptions.

Staff training is essential to running a successful practice. Here are four reasons why it often gets overlooked and how to change that.

A Lean Six Sigma concept can help medical practices boost patient satisfaction and experience by simply looking at who does the tasks required.

"Leading by examples" means giving our team clear direction on what great care is. Here’s how to start.

Tech and staffing are two ways that your practice can reduce burnout for physicians and other stressed out employees.

What is time-driven activity based cost accounting and how does it help your practice understand the cost of seeing a patient?

People don't like being told what to do - they prefer to be encouraged to think through how to best manage a situation.

Look at the easy stuff to reduce the cost of overhead at your practice and go from there. There's a lot of money to be saved.

Are you issuing embarrassing correction emails after goofing up your initial correspondence? Here's how to avoid this snafu.

With more patients likely to be uninsured due to the individual mandate repeal, here are creative ways of providing cost effective primary care.

Here is how you can give your practice staff constructive feedback, helping them build on strengths and discover ways to improve.

When it comes to designing your practice, be sure to design with the patient, and then the doctor, in mind.

Here are nine things you can be doing to ensure that your practice is putting its patients first.

If you're nervous about giving a presentation to staff, colleagues, patients, or to the public, here are a few things to know.

Here are five tactics to reduce many of the more common risks of data loss at your practice. Make sure you're up to date.

Strategically planning IT investment and implementation is important for any small-to-mid-sized practice.

There are significant decisions a physician must make when setting up a DPC practice. Here are a few you must decide.

What do practices need to know about coding for advance care planning? Here is some guidance from the AAPC's John Verhovshek.

Patients are becoming more and more interested in getting cared for by their provider at home, whether through tech or otherwise.

It's easy to check references, verify clinical skills and training, and see if a physician is in your price range. Cultural fit is harder to ascertain.

Use Excel Pivot Tables and Microsoft SQL Server to enhance the way your practice creates reports from its PM and EHR systems.

Patients want in-demand service. Here are a few ways to provide that to them at your practice.

What if the opioid epidemic hits your practice and forces one of your providers to check into rehab? Here are some questions to ask yourself.

Feeling angry and overwhelmed at your practice? Here are six simple actions that can improve your mood.

Don't allow new patients to wait 30 minutes because of an outdated intake process, here are ways to make it more efficient.

Practices today are intensely focused on cost-cutting by any means necessary. But, it's important to realize cutting is not always beneficial.

Some patients don't want to hear it, they just want their unreasonable request accepted. Here's how to say no.

Most physicians realize they can't just up and retire, but how exactly do you prepare for life after medicine?

Here are six common themes that often emerge when practices examine their tech work flows.

When do you use modifier 25 or 57? Coding expert John Verhovshek explains the difference when coding an E&M service.