Physicians Practice Pearls®

A practice depends on an excellent staff, which doesn't come together by accident. Here are six keys to building a quality group.

Patients nowadays will most likely search for a new physician online. Here's how to make sure they find great results about you and your practice.

The smartphones, tablets, and laptops are valuable tools to many physicians, but they can also represent real risk in the event that they are stolen.

What should you do when a patient becomes difficult during an office visit? Trust your instincts on the safety of patients and staff, and have a plan.

Each week we share expert advice on running your practice in Physicians Practice Pearls. Here are your favorites from 2015.

Higher performing practices look at their staff as dynamic individuals that need training, coaching, and mentoring to stay on top of their game.

Physicians must demonstrate confidence in their advanced practice providers' abilities and position as a trusted part of the care team.

As a specialist when you participate in a lunch and learn, remember, it's not so much about the lunch; it's more about relationships.

Patients have many legitimate reasons for recording their doctor's visit. But before you say "yes" make sure to understand state and federal statutes.

Do you find your front-desk staff creating extra work for themselves when it comes to patient registration? Here are five ways technology can help.

Good clinical outcomes require strong patient participation. One way to engage your patients is to improve their experience at your practice.

Some medical practices are cutting out insurance companies and providing services directly to employers, thereby reducing overhead and cost to patients.

Is tardiness undermining your medical practice efficiency? Here are six methods to conquer your worst time thieves.

Studies show that positive reinforcement is far more powerful than negative directives. Here are seven positive ways to engage your staff.

If your staff is faced with a daily workload that leaves them frustrated and worn out, it may be time to think about outsourcing.

Sure your practice is busy, but don't neglect the chance to welcome new hires, and set them on the road to success.

Your patients want convenience and ease of access but does telemedicine provide the all-important continuity of care?

The Patient-Centered Specialty Practice program was designed in many ways to complement the success of the medical home program and expand its reach.

Achieving the principles and goals of lean management will help your practice make a continued commitment to improving patient care.

Connecting with patients is elementary to the healing process. But how do you know that a touch would be welcome?

As a practice leader, you can have a significant impact on how well your employees adapt to changes at your practice. Here are some guidelines to help.

For practices, managing the change process is critical to success. Start emotionally preparing your team for the ICD-10 transition.

All of us have heard our share of patient complaints. One-liners that offer little room for anything more than an apology. Here's some advice on deflecting the worst zingers.

Medical practices need to focus more attention on the specificity and completeness of their diagnosis coding in order to be compensated fairly.

Independent integrated networks are being driven by independent physician organizations, coalitions, and alliances between physicians themselves.

Hiring the right candidate for your medical practice is not the easiest task. But if you prepare beforehand and ask the right questions, you can.

Physicians don't appreciate being taken away from their work to attend sessions that provide no value. Here are seven steps to avoid such meetings.