Protecting your sweet spot
Reflect on what requests you want to accept before obediently saying yes, especially those that detract from your career goals.
Make your website work for you
A high-performing website can help further your brand, serve as a useful resource and showcase pleased patients.
Ensuring continuity of care during a physician vacancy
Short-staffed practices need to have a plan in place when they lose a doctor to preserve the practice operations and patient care.
Patients’ three biggest complaints about your practice
Patient grievances about their visits to medical practices can be sorted into three categories that require action by all employees.
Eye on the prize
Imagine: the freedom to care for patients the way you want to, not the way insurance mandates or regulations require.
Implement medical practice change without going broke or insane
Seven ways to adapt to new regulations coming from D.C. while still managing to treat patients.
Addressing overconfidence when practicing medicine
How to recognize-and overcome-the common thought process of overconfidence when it comes to practicing medicine.
Navigating social nuances with patients and colleagues
While human contact is natural and banter is commonplace, be mindful of how words and actions are received by those with different perceptions.
Four reasons staff don’t get trained and how to fix them
Staff training is essential to running a successful practice. Here are four reasons why it often gets overlooked and how to change that.
Staffing correctly to meet patient demand
A Lean Six Sigma concept can help medical practices boost patient satisfaction and experience by simply looking at who does the tasks required.
Medical Practices Should Lead By Examples
"Leading by examples" means giving our team clear direction on what great care is. Here’s how to start.
Fixing Hidden Sources of Burnout Can Elevate Your Practice
Tech and staffing are two ways that your practice can reduce burnout for physicians and other stressed out employees.
A Metric to Quantify the Cost of Patient Visits
What is time-driven activity based cost accounting and how does it help your practice understand the cost of seeing a patient?
5 Steps to Coaching Up Your Medical Staff
People don't like being told what to do - they prefer to be encouraged to think through how to best manage a situation.
Drive Down Expenses at Your Medical Practice
Look at the easy stuff to reduce the cost of overhead at your practice and go from there. There's a lot of money to be saved.
How Docs Can Avoid Sending "Oops" E-mails
Are you issuing embarrassing correction emails after goofing up your initial correspondence? Here's how to avoid this snafu.
Giving Primary Care to the Uninsured Patient
With more patients likely to be uninsured due to the individual mandate repeal, here are creative ways of providing cost effective primary care.
4 Steps to Giving Better Feedback to Practice Staff
Here is how you can give your practice staff constructive feedback, helping them build on strengths and discover ways to improve.
Put Patients First When Designing Your Practice
When it comes to designing your practice, be sure to design with the patient, and then the doctor, in mind.
Returning Your Practice to Patient-Centricity
Here are nine things you can be doing to ensure that your practice is putting its patients first.
How to Deliver Effective and Persuasive Presentations
If you're nervous about giving a presentation to staff, colleagues, patients, or to the public, here are a few things to know.
Quick Technology Risk Checklist for Your Practice
Here are five tactics to reduce many of the more common risks of data loss at your practice. Make sure you're up to date.
Integrating Technology in a Practice's Strategic Plan in 7 Steps
Strategically planning IT investment and implementation is important for any small-to-mid-sized practice.
Reasonable Charges for a DPC Practice
There are significant decisions a physician must make when setting up a DPC practice. Here are a few you must decide.
Coding for Advance Care Planning
What do practices need to know about coding for advance care planning? Here is some guidance from the AAPC's John Verhovshek.
Making Your Practice More Mobile Friendly
Patients are becoming more and more interested in getting cared for by their provider at home, whether through tech or otherwise.
4 Questions That Can Determine Physician Culture Fit
It's easy to check references, verify clinical skills and training, and see if a physician is in your price range. Cultural fit is harder to ascertain.
Using Data Tools to Improve Your Practice Management Reporting
Use Excel Pivot Tables and Microsoft SQL Server to enhance the way your practice creates reports from its PM and EHR systems.
How to Meet Patient Demand at Your Practice
Patients want in-demand service. Here are a few ways to provide that to them at your practice.
7 Steps to Addressing Addiction within Your Practice
What if the opioid epidemic hits your practice and forces one of your providers to check into rehab? Here are some questions to ask yourself.