Getting Patients to Trust Advanced Practice Providers
Physicians must demonstrate confidence in their advanced practice providers' abilities and position as a trusted part of the care team.
Use Lunch and Learns to Develop Referral Relationships
As a specialist when you participate in a lunch and learn, remember, it's not so much about the lunch; it's more about relationships.
When to Permit Voice Recordings in Your Practice
Patients have many legitimate reasons for recording their doctor's visit. But before you say "yes" make sure to understand state and federal statutes.
Maximize Your Practice Management System
Do you find your front-desk staff creating extra work for themselves when it comes to patient registration? Here are five ways technology can help.
Five Steps to Improve the Patient Experience
Good clinical outcomes require strong patient participation. One way to engage your patients is to improve their experience at your practice.
Hire Medical Practice Staff for Keeps
Physicians Contract with Self-Funded Employers
Some medical practices are cutting out insurance companies and providing services directly to employers, thereby reducing overhead and cost to patients.
Six Ways to Reclaim Your Daily Practice Schedule
Is tardiness undermining your medical practice efficiency? Here are six methods to conquer your worst time thieves.
Motivate Medical Practice Staff by Being Positive
Studies show that positive reinforcement is far more powerful than negative directives. Here are seven positive ways to engage your staff.
Nine Steps to Outsource Medical Practice Services
If your staff is faced with a daily workload that leaves them frustrated and worn out, it may be time to think about outsourcing.
Ten Elements of a New Employee Orientation Plan
Sure your practice is busy, but don't neglect the chance to welcome new hires, and set them on the road to success.
Seven Ways to Beat Telemedicine at Its Own Game
Your patients want convenience and ease of access but does telemedicine provide the all-important continuity of care?
Coding for Smoking Cessation and Obesity Counseling
The Potential of Patient-Centered Specialty Practice
The Patient-Centered Specialty Practice program was designed in many ways to complement the success of the medical home program and expand its reach.
Lean Practice Management for Physicians
Achieving the principles and goals of lean management will help your practice make a continued commitment to improving patient care.
Are Handshakes Still Relevant for Physicians?
Connecting with patients is elementary to the healing process. But how do you know that a touch would be welcome?
Navigating Change as a Physician Leader
As a practice leader, you can have a significant impact on how well your employees adapt to changes at your practice. Here are some guidelines to help.
Making Positive Changes in Your Medical Practice
For practices, managing the change process is critical to success. Start emotionally preparing your team for the ICD-10 transition.
Eight Things You Don't Want to Hear in the Exam Room
All of us have heard our share of patient complaints. One-liners that offer little room for anything more than an apology. Here's some advice on deflecting the worst zingers.
Diagnosis Coding is Vital to Fair Compensation
Medical practices need to focus more attention on the specificity and completeness of their diagnosis coding in order to be compensated fairly.
Independent Integrated Networks: What You Need to Know
Independent integrated networks are being driven by independent physician organizations, coalitions, and alliances between physicians themselves.
Help Your Medical Practice Hire Well: 15 Tips
Hiring the right candidate for your medical practice is not the easiest task. But if you prepare beforehand and ask the right questions, you can.
Seven Ways to Transform Unproductive Meetings
Physicians don't appreciate being taken away from their work to attend sessions that provide no value. Here are seven steps to avoid such meetings.
Preventing Physician Burnout
Physicians typically feel they have little control over work-life balance, but they have the power to improve their emotional resilience. Here's how.
Should Your Practice Use a Quality Management System?
Creating access to quality patient care at a reasonable cost requires a systematic approach that involves both physicians and staff members.
Nine Scheduling Techniques to Improve Patient Work Flow
Consultant Judy Capko provides nine ways to effectively meet your practice's scheduling demands.
Six Ways to Improve Patient Satisfaction Scores
Patient satisfaction is doubly important now that it is a payment metric. Make sure you are doing everything possible to get the top scores you deserve.
Billing for Chronic Care Management Services
Before deciding to provide and bill for chronic care management, a practice should make sure it has the necessary staff and support structures first.
Proactive Patient Payment Plans Made Easy
Four Ways to Handle Cyber Conflict and Negative Reviews
Anonymous, electronic remarks can be hurtful to your pride and medical practice. Here are four ways to handle potentially detrimental online reviews.