Staff

Detailed elements to consider when reviewing workflow in your office. Use this checklist to help define staff responsibilities and best methods to make workflow seamless.

An easy way to find out what patients think of your practice -- and where you need to improve.

Employee fatigue and lack of engagement can be tricky problems for managers to combat. But there are ways to challenge and inspire your staff without breaking the bank. Here’s how to re-energize and recharge your team.

Unfortunately, physicians are not immune to the growing threat of identity theft and data breaches. Check out our guide to keeping your personal information secure.

It’s hard to know how much is enough when it comes to recruiting and paying staff. Wouldn’t it be great if you knew what everyone else was paying their staff and could compare? Now you can. Our staff salary survey returns for a second year of national and regional salary stats, plus expert advice from seasoned veterans.

After many months and much debate, healthcare reform in America is now a reality.

Want a sure way to make your staff feel valued while finding out what needs improvement? Just ask ’em. Here’s how to seek staff input.

Everyone wants a trustworthy financial planner, but how to find one? Here’s your guide to asking the right questions.

A new employee is typically hired based on the strength of her skills and experience. What's frequently overlooked, however, is how well her personality fits with the practice culture.

It is important to take the time to review the rules with your staff, so that everyone understands exactly what incident-to billing requires.

Thinking of leaving your practice? Plan ahead to avoid problems with malpractice insurance, non-compete clauses, and other issues.

Many practices use midlevel providers to care for patients with routine complaints. But it’s important to understand their legal scope of practice and necessary level of supervision.

It’s tough to get away from the office without worrying you’ll come back to a mountain of work. But taking time for yourself is crucial. Here’s advice on doing it right.

Love your staff but worry they’d leave at the first sign of trouble? Read on for our suggestions on keeping your staff happy and loyal to you.

Wondering if you are overstaffed? Make sure to evaluate your work flow and practice operations first before cutting staff.

You thought your retirement plan was secure. Your portfolio was on track. Then Wall Street tanked. Take heart, there are lots of options for physicians who are close to retirement. Read our un-retirement primer.

Are you prepared for a personal financial emergency? Theories abound on how big your back-up stash should be. Here’s how much you should be putting away at each stage of your career.

We know that things are tough out there, but letting yourself get dejected does a disservice to you and your patients. Here are our tips for unwinding and re-energizing.

Most practices waste scads of money - then wonder why they need a microscope to see their bottom line. To keep you on the right road, we’ve posted the signs to a more efficient and productive practice.

Considering outsourcing the business side of your practice to a revenue cycle management firm? Let someone deal with the claims and collections headaches … right? Maybe. We examine the pros, cons, expenses, and benefits.

In the wake of a “reformed” healthcare system, here’s how to take steps now to get your practice ready for an influx of newly insured Americans.

Economic woes continue to pinch practices, and that sometimes leads to hard staffing decisions. Here’s how to handle your staff with care when payroll goes under the knife.

Considering starting a master’s program or getting the latest certification? Here’s the scoop on the benefits of continuing education and credentials for practice administrators.

A lingering recession and declining reimbursement make for stormy weather for practices. Check out our suggestions for how to stay dry - and in the black.

Social networking is all the rage, but be wary if your staff are posting updates to Facebook. Setting a few ground rules can help avoid damage to your practice.

As December comes to a close, you realize that your practice has survived another year.

New technology is supposed to reduce your staffing needs. But how do you get staff on board with a change that may end up costing some of them their jobs?

If you don’t have a policy on staff e-mail usage, you need one. Here’s why.

In times when medical reimbursements are dropping and pressures are increasing for physicians, the need for a well-functioning office is greater than ever.

Rumors of stricter enforcement of privacy and security rules have been heard before but this time there’s reason to believe that tougher scrutiny is indeed coming.