Staff

By empowering your staff, you can improve the performance, care, and service your practice provides. Some call the concept employee empowerment, others call it employee engagement; I call it common sense.

Three healthcare jobs are seeing increased recruitment thanks to a lack of physicians and the Affordable Care Act.

If an ACO comes knocking on the door of your medical practice, here are some pointers to assess your potential new partners.

This video interview with MGMA consultant Rosemarie Nelson is packed with simple ways physicians can better balance patient care and practice management.

Medical practices have traditionally focused on patient care, leaving the business end to administrators. Now, as health reform advances, practice models are rapidly changing. Here's how to embrace the changes.

Notable items from Physicians Practice

Are you ready to make the EHR leap? Training is crucial, but planning comes first.

Every single day, an estimated 10,000 people in this country are turning 65. If you haven't made your practice senior-friendly, now is the time.

From slow machines to system failures, here's how to deal with the most common technology snafus.

Each year, medical practices should review their employee benefits. Here are some ideas on changing what you've done in the past to reward your staff.

The break room is the one place people can go for a reprieve from the demands of a busy medical practice. All too often, though, it's a mess. Here are a few tips to help stem the chaos.

How to determine if a locum tenens physician is right for your practice.

Losing a key member of your medical practice staff not only hurts operations, but it can be costly as well. Here are some tips to retain your top employees.

The wise physician will find methods to fairly compensate and reward excellent patient care delivered by their medical practice staff.

Fix the rift between front- and back-office staff with these strategies.

My experience as a leader at our hospital is just one example of using physician assistants as a valuable member of the healthcare team.

Lessons from Disney can offer physicians three key components to consistently create a positive patient experience.

Holiday bonuses are great, but they are often expected each year. Here's an alternative to consider, linking bonus pay to performance criteria.

In Part 4 of our start-up series, we’ll address the foundational issues on your practice’s single largest asset and its greatest liability: employees.

In the wake of learning of another practice's staffing level, I'm re-examining what it takes to make my medical office run efficiently.

Interruptions are part of daily life at a medical practice, but by addressing frequent work flow issues proactively, you can maintain great patient care.

Want to have a presence in social media as a clinician? Follow the AMA's guidelines, which reflect common sense.

Here are three ways to stop 'lost' copayments and deductibles at the time of service at your medical practice.

Transitioning to ICD-10 presents big challenges, so turn to technology to ease your coding woes.