January 2nd 2025
Got a patient who's abusing your staff, ignoring your advice, failing to pay his bill? When you realize it just isn't going to work, it's usually best to let the patient go. Here's how to do it correctly.
July 9th 2024
If you let patients know from the start what you expect from them, you’re far more likely to get the money you’re asking for.
February 16th 2023
It takes just one problem or inconvenience to affect the patient’s experience at your practice.
March 18th 2022
Doctors may see more patients, but diagnoses difficult.
October 8th 2021
How to talk with patients about vaccine concerns.
Patient Concerns Are as Important as Symptoms
In order to provide comprehensive care, physicians need the ability to pick up on a patients concerns, not just their symptoms.
For This Practice, Following HIPAA is Complicated and Messy
A practice is discovering that the universal truth around HIPAA compliance is there is no universal truth. Every scenario is different.
Human Trafficking: What Physicians Need to Know
Physicians need to know the signs of human trafficking so they can successfully diagnose, treat, and report an incident.
The United Airlines Debacle: 4 Lessons for Doctors
United Airlines unceremoniously booted a physician off his flight and in the process unintentionally taught practices a few valuable lessons.
Five Market Trends Affecting Telehealth Adoption
Telehealth adoption is not where it could be, here are five trends having an impact on the market.
The Social Media Physician
Can't get an appointment with your doctor? This practice has a better way to "connect" with him.
Considerations for Opening a Practice in a Low-Income Area
There are a lot of challenges to opening a practice in a low-income area. However, it's doable - here are some things to consider if you are weighing this route.
AMA Offers Advice in Wake of ACA Repeal Failure
With the GOP's efforts to repeal the ACA having gone awry, what's next for health policy? The AMA President-Elect weighs in.
Investing in Marketing Technologies can Grow Your Practice
Worried about bringing in new patients in the digital age? Look towards investing in marketing technologies.
Medicaid Access Increased Under ACA
Amid a possible repeal of the ACA, a study shows physicians were able to accommodate an uptick in patient demand under the law.
Your Smartwatch is Not a Doctor
Wearing a smartwatch on your wrist to track your health? It can't be used for a credible medical opinion, says this doctor.
Managing Patient Flow: How to Keep it Moving
Bottlenecks will happen at your practice, but that doesn't mean you have be complicit. Here are ways to keep patients flowing.
How Your Payer Directory Profile May Harm Your Practice
Insurance companies are grading you. You may know this, but do you know how to change your score?
The Scary Saga of the Anti-Vaccine Crusade
Despite an overwhelming abundance of evidence, some anti-vaccine advocates are insistent that they are not safe.
The Retirement Plan Physicians Should Consider
When do you plan on hanging up your stethoscope for good? Will it be your choice or your employer's choice?
PAs Offer Comprehensive Care to Growing Geriatric Population
With the geriatric patient population increasing, physicians can count on PAs to take a hands-on approach to managing their care.
Access to Care: What It Means in the U.S. and Abroad
As the healthcare system in the U.S. undergoes a shift under MACRA, it's important to look at "access to care" and what it means.
3 Ways to Not Flunk Social Media at Your Practice
This doctor's practice found out he was failing at social media. He offers three suggestions that could help you avoid this fate.
Convenience is Vital to Beating the Minute Clinics
Be as convenient to patients as much as possible if you want to compete with the growing abundance of quick-care clinics.
4 Trends that Will Impact Healthcare in 2017
While there is a lot of uncertainty over what will happen in healthcare this year, one expert predicts that value-based care isn't going anywhere.
The Evolving Patient-Doctor Relationship is as Vital as Ever
A lot stands in the way of a strong patient-doctor relationship these days, specifically the cost of care. But physicians must remain committed.
What are the Rules of HIPAA During an Emergency?
A recent scenario brought up questions of HIPAA compliance during an emergency, such as patient exhibiting erratic behavior.
When Patients Overreact to Health Policy Changes
What will happen with U.S. healthcare policy? No one knows, but one patient is worrying a little too much about the change from Obamacare to Trumpcare.
The Two-sided Coin of High Deductible Health Plans
How high-deductibles and copays are straining, but also strengthening, the trust between doctors and patients.
Less is More When it Comes to Prescribing Medication
Prescribing more medication to a patient isn't always the answer and can be dangerous, as this doctor recently learned.
Practices Can Always Improve Upon Patient Relations
Providing excellent customer service isn't rocket science and yet, as this editor has seen, it seems to not be a priority for many organizations.
10 Tips on Dealing with Problem Patients at Your Practice
Every doctor wants to see the best in their patients, but the truth is some will cause you trouble. Here are tips to deal with problem patients.
The Why and How of Dismissing a Patient
Enough is enough, you are ready to dismiss a patient. What are the right reasons to do so and what actions can you take?
Preparing for a New Year and to be Prepared
This doctor has decided on an eternal New Year's resolution to be on time. Unfortunately, she's discovered there is such a thing as over-preparation.
Eliminate Unnecessary Steps in the Patient Path
Look for areas to improve patient satisfaction, such as removing or reducing the time patients spend in the waiting room.